Zensync

Use Zendesk to support your customer Slack channels.
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Introduction · Get Started · Features · Tech Stack · Self-hosting

Introduction

Zensync is a Slack bot that syncs threads from Slack with Zendesk tickets.

Get started for free

Slack App Directory (Recommended)

The fastest and most reliable way to get started is by installing Zensync from the Slack App Directory. You'll get all of the functionality in your first connected channel for free.

Self-hosting

You can self-host Zensync for greater control over your data and app functionality. Read this guide to learn more.

Features

• Zendesk assignee per channel
• Attachments
• Threading multiple messages Slack messages into a single ticket
• Stripping Zendesk signatures
• Minimum permissions

Tech Stack

• TypeScript – language
• Slack Block Kit – ui
• Cloudflare Workers – api
• Cloudflare Queues – event processing
• Cloudflare D1 – database
• Drizzle - orm
• Posthog – product analytics
• Stripe – payments

License

Zensync is open-source under the GNU Affero General Public License Version 3 (AGPLv3) or any later version. You can find it here.