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First steps toward bank user guide #4460

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merged 11 commits into from
Jul 21, 2024

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cielf
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@cielf cielf commented Jun 19, 2024

Description

We need a maintainable user guide. Every so often we make a change that outdates our current documentation. (That just happened with Dashboard)

There is a balance to be struck between maintainablity, usefulness, and user-friendliness.

At this point, what we have is a table of contents and a handful of sections written. The intent is that several people will contribute to this, and that @cielf will serve as editor-in-chief on it, but that we'll have the rest of the senior team do a review before publicizing it / putting links to it in communications.

The tradeoffs on doing this as a markdown document are: maintainablility vs having a pretty format vs providing something for people who learn better from video than text. I don't think we have the manpower to maintain a full video tutorial over time, but it may be useful to provide a few demo type vids, especially around the partner experience, as the banks don't necessarially see that.

Using markdown makes it plausible to keep things up to date with changes to the UI.

Type of change

  • Documentation update

@jimmyli97
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Saw this and had a suggestion - have you heard of video automation? Narakeet has a nice free tier and $6/30 minutes afterwards which lets you generate video with audio narration from a 10kb max markdown script. It's kind of like if you wrote a powerpoint in markdown, Narakeet will generate the audio narration and slideshow presentation in video format automatically.

@cielf
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cielf commented Jul 10, 2024

@jimmyli97 Thanks for the suggestion!

My reasoning behind doing a mainly textual user guide is that it will be plausible to have anyone make updates to it. So keeping it simple!

@cielf cielf changed the title Outline for bank user guide First steps toward bank user guide Jul 21, 2024
@awwaiid awwaiid self-requested a review July 21, 2024 22:55
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As long as only files in doc/user_guide/bank are the ones being added this is approved to merge!

@cielf cielf marked this pull request as ready for review July 21, 2024 22:59
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cielf commented Jul 21, 2024

Thanks! Onward and upward!

@cielf cielf merged commit 143a5bc into rubyforgood:main Jul 21, 2024
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@cielf: Your PR First steps toward bank user guide is part of today's Human Essentials production release: 2024.08.11.
Thank you very much for your contribution!

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3 participants