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Feat.zendesk chat conversion department evets (#19)
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* feat: new spurces for zendesk chat connector

* feat: new sources for zendesk chat connector
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am6010 authored Sep 19, 2022
1 parent cb6c7bd commit 28107ca
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{
"$schema": "http://json-schema.org/draft-07/schema#",
"type": "object",
"properties": {
"id": {
"type": ["string"]
},
"timestamp": {
"format": "date-time",
"type": ["null", "string"]
},
"goal_id": {
"type": ["null", "integer"]
},
"goal_name": {
"type": ["null", "string"]
},
"attribution": {
"properties": {
"agent_id": {
"type": ["null", "integer"]
},
"department_id": {
"type": ["null", "integer"]
},
"chat_id": {
"type": ["null", "string"]
},
"chat_timestamp": {
"format": "date-time",
"type": ["null", "string"]
}
},
"type": ["null", "object"],
"additionalProperties": false
}
}
}
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{
"$schema": "http://json-schema.org/draft-07/schema#",
"type": "object",
"properties": {
"department_id": {
"type": ["null", "integer"]
},
"timestamp": {
"format": "date-time",
"type": ["null", "string"]
},
"id": {
"type": ["string"]
},
"field_name": {
"type": ["null", "string"]
},
"value": {
"type": ["null", "object"],
"additionalProperties": true
},
"previous_value": {
"type": ["null", "object"],
"additionalProperties": true
}
}
}
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Expand Up @@ -10,7 +10,7 @@
from airbyte_cdk.sources.streams import Stream
from airbyte_cdk.sources.streams.http.requests_native_auth import TokenAuthenticator

from .streams import Accounts, Agents, AgentTimelines, Bans, Chats, Departments, Goals, Roles, RoutingSettings, Shortcuts, Skills, Triggers
from .streams import Accounts, Agents, AgentTimelines, Bans, Chats, Conversions, Departments, DepartmentEvents, Goals, Roles, RoutingSettings, Shortcuts, Skills, Triggers


class ZendeskAuthentication:
Expand Down Expand Up @@ -49,7 +49,9 @@ def streams(self, config: Mapping[str, Any]) -> List[Stream]:
Agents(authenticator=authenticator),
Bans(authenticator=authenticator),
Chats(authenticator=authenticator, start_date=config["start_date"]),
Conversions(authenticator=authenticator, start_date=config["start_date"]),
Departments(authenticator=authenticator),
DepartmentEvents(authenticator=authenticator, start_date=config["start_date"]),
Goals(authenticator=authenticator),
Roles(authenticator=authenticator),
RoutingSettings(authenticator=authenticator),
Expand Down
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Expand Up @@ -296,3 +296,20 @@ def path(
next_page_token: Mapping[str, Any] = None,
) -> str:
return "routing_settings/account"

class DepartmentEvents(TimeIncrementalStream):
"""
Chats Stream: https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export/#incremental-department-events-export
"""
cursor_field = "timestamp"
data_field = "department_events"
limit = 1000


class Conversions(TimeIncrementalStream):
"""
Chats Stream: https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export/#incremental-conversions-export
"""
cursor_field = "timestamp"
data_field = "conversions"
limit = 1000

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