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docs(contrib): Improve triage instructions #14052

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merged 5 commits into from
Jun 13, 2024
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docs(contrib): Improve triage instructions #14052

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6cbff07
docs(contrib): Clarify labels reserved for the Cargo team to set
epage Jun 12, 2024
faf2d6a
docs(contrib): Focus duplicates on root cause and not solutions
epage Jun 12, 2024
2dc4a8e
docs(contrib): Re-order labels according to stages
epage Jun 12, 2024
d318454
docs(contrib): Clarify steps for S-needs-rfc
epage Jun 12, 2024
390accf
docs(contrib): Clarify that S- label switching is 'atomic'
epage Jun 13, 2024
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15 changes: 9 additions & 6 deletions src/doc/contrib/src/issues.md
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Expand Up @@ -197,10 +197,13 @@ issues have not yet been triaged.
There are several things to consider when triaging an issue:

* Is this a duplicate? Search the issue tracker (including closed issues) to
see if there is something similar or identical to what is reported. If it is
obviously a duplicate, write a comment that it is a duplicate of the other
issue, and close the issue. If it isn't obvious that it is a duplicate,
leave a comment asking the author if the other issue covers what they reported.
see if there is an issue with a similar or identical root cause to what is reported.
We generally focus issues around root causes so alternative solutions can be
discussed and evaluated together.
If it is obviously a duplicate, write a comment that it is a duplicate of the
other issue, and close the issue.
If it isn't obvious that it is a duplicate, leave a comment asking the author
if the other issue covers what they reported.

* For a bug, check if the report contains enough information to reproduce it.
If you can't reproduce it, solicit more information from the author to
Expand All @@ -225,9 +228,9 @@ There are several things to consider when triaging an issue:
needs to discuss whether or not to proceed and what needs to be done to
address the issue.
* [S-needs-mentor] --- This is something the Cargo team wants to address,
but does not currently have the capacity to help with reviewing.
but does not currently have the capacity to help with reviewing. **(reserved for Cargo team)**
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What about S-needs-rfc?

Anyone is welcome to help at this stage, but it should be clear that it is not yet accepted. However, this should only be tagged for changes that are somewhat likely to be accepted.

Should we include that or adjust its text a bit?

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I took out the "likely to be accepted". I didn't realize that and have been tagging things that are RFC scope. I did link out to the instructions on socializing an RFC which kind of fills a similar role of pre-vetting.

* [S-accepted] --- This is something that clearly needs to be addressed, and
a Cargo team member has volunteered to help review.
a Cargo team member has volunteered to help review. **(reserved for Cargo team)**

Anyone is welcome to help with the triaging process. You can help with
reproducing issues, checking for duplicates, gathering more information from
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