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Word doesn't work again with 5.49.7 #773

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Seeadler1 opened this issue Apr 11, 2021 · 10 comments
Closed

Word doesn't work again with 5.49.7 #773

Seeadler1 opened this issue Apr 11, 2021 · 10 comments
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Duplicate This issue or pull request already exists Software: MS Office Issues with Microsoft Office suite Status: Fixed in Next Build Fixed in the next Sandboxie version Type: Bug Something isn't working Workaround Temporary or alternative solution

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@Seeadler1
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Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
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System details and installed software (please provide the following information):

  • What is your Windows edition and version? (i.e. Windows 10 Pro 20H2).
  • What is your current Sandboxie edition and version? (i.e. Sandboxie Plus 0.7.2).
  • Please mention in which version this bug got introduced, because it acts as a guide for testers and developers.
  • Please mention any security software running in the background, even if the real-time protection is disabled.

Additional context
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Sandboxie configuration
If applicable, consider to attach your sandboxie.ini configuration by copying the content at https://gist.github.com and sharing the resulting link here. If you decide to paste the configuration directly here, make sure to use the backticks around strings, like in this working example:

My initial sandboxie.ini settings

[GlobalSettings]

.....

[UserSettings_175D0429]

.....

[DefaultBox]

.....

@Seeadler1
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Word has stopped working since 5.49.7. This problem did not exist with the 5.49.5

Regards

@isaak654
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You're right, issue #428 is back again. It only affects the Click to Run version, but I don't think it's Sandboxie fault. For example, downgrading from 0.7.4 to 0.7.3 didn't fix the issue for me.

error_word_c2r_version

@APMichael
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APMichael commented Apr 12, 2021

I can confirm that it has nothing to do with Sandboxie, just like last time. Microsoft has broken the compatibility with Sandboxie again with the current Office update. 😞 The beta version had already hinted at this... We can only hope that @DavidXanatos will eventually figure out the changes and update Sandboxie accordingly.

@Seeadler1
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Thank you Michael!!!

@DavidXanatos DavidXanatos added Type: Bug Something isn't working ToDo To be done labels Jun 3, 2021
@rc-ops
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rc-ops commented Jun 6, 2021

I'm using sandboxie plus 0.7.5 and was having the same problem. I managed to fix it by adding the whole Word installation folder to the Forced Programs Sandboxie section, instead of trying to install inside Sandboxie or opening the exe through the explorer context menu. This has been working great for me since 0.7.2
image

Now not only Word works, but Excel etc does too.

image

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I also have Drop rights from Administrators and Power Users groups and Make applications think they are running elevated (allows to run installers safely) both checked, if that helps.

Ps. @DavidXanatos there's a typo in the last checkbox I mentioned. Unless you're talking about https://forgottenrealms.fandom.com/wiki/Thay :)

image

@isaak654 isaak654 added the Workaround Temporary or alternative solution label Jun 11, 2021
@APMichael
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@DavidXanatos: Are there any new findings on this yet? Can the issue be solved soon?

The workaround may work, but it is only useful for users who always want to open Office sandboxed (because of ForceProcess/ForceFolder).

However, many users only want to sandbox Office on demand.

@DavidXanatos
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no updates yet

@APMichael
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no updates yet

Sad news. Thanks for your reply anyway.

@tienlhp1
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sad news with me.

@isaak654 isaak654 added the Duplicate This issue or pull request already exists label Aug 17, 2021
@sandboxie-plus sandboxie-plus locked and limited conversation to collaborators Oct 1, 2021
@isaak654
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isaak654 commented Oct 2, 2021

It was fixed on v0.9.7 / 5.52.1: https://github.com/sandboxie-plus/Sandboxie/releases/tag/0.9.7

If you don't want to change version, you can also apply the workaround provided here: #428 (comment)

@isaak654 isaak654 added Status: Fixed in Next Build Fixed in the next Sandboxie version and removed ToDo To be done labels Oct 2, 2021
@isaak654 isaak654 added the Software: MS Office Issues with Microsoft Office suite label Jan 23, 2022
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Labels
Duplicate This issue or pull request already exists Software: MS Office Issues with Microsoft Office suite Status: Fixed in Next Build Fixed in the next Sandboxie version Type: Bug Something isn't working Workaround Temporary or alternative solution
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