Word won't open in Sandboxie (Click-to-Run installations) #428
Labels
Known Issue
Old known Sandboxie issues
Software: MS Office
Issues with Microsoft Office suite
Status: Fixed in Next Build
Fixed in the next Sandboxie version
Workaround
Temporary or alternative solution
Comments
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And with 5.45.2 it was working fine? |
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I think so but I am not sure... With 5.45.0 is working fine |
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Hmm.. that is strange as on my test VM i just installed office and it starts ok. could you please test which version exactly breaks it for you as that helps me a lot narrowing down what may have caused the issue. |
DavidXanatos
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More Info Needed
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Thanks! |
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in Sandboxie Classic it is called Software Compatibility and is in the Configure menu. But the app compatibility for Office Click-to-Run is likely not there and has to be added via Sandboxie.ini Otherwise use Sandboxie Plus with the new SandMan UI |
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Thank you all!!! I will test it... |
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Global Settings in the ini looks like this. It seems correct but Word doesn't work. But WordPad is working...
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Now I tested Word with the old version 5.33.6 without any changes. Microsoft must have changed something fundamentally. So it has nothing to do with your classic version, David. |
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I assume you have Word from Microsoft Office 365 or 2016, right? Unfortunately, Microsoft seems to have really changed something here. #376 or https://www.wilderssecurity.com/threads/ms-office-365-2016-c2r-click-to-run-no-longer-works-with-sandboxie.435875/ |
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Right Michael! Office 2016 |
DavidXanatos
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to investigate
ToDo
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Can't confirm. |
Click-To-Run (C2R) or MSI version? |
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@NewKidOnTheBlock: Ok, thanks, but that doesn't answer the version question... Edit: With the changed installation path, it looks to me more like a MSI version and that works fine. The issue currently only applies to the C2R version of Microsoft Office 365 and 2016. |
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@Seeadler1 I noted you got a ton of outdated templates in your Sandoxie.ini: |
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I am not shure bit I think it is the MSI Version. |
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I was able to reproduce the issue between Office 2016 "Click to Run" and Sandboxie-Plus 0.6.7:
Resource log of the crash: https://git.io/JtzJu |
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@DavidXanatos: Are there any new findings on this yet? Can the issue be solved soon? |
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With SB+ 0.7.2, it seems partially fixed for me. A workaround to solve the issue is by setting 'Sandbox Indicator in Title' option to 'Don't Alter the window title' in Sandboxie Plus. The line appeared in the sandbox is: I would like to hear some additional confirmation. My initial sandboxie.ini settingsMy trace log (without the workaround)My trace log (after the workaround) |
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Since I checked the Office programs after each update of Sandboxie, it seems that the latest Office updates are responsible for it working again now. I can confirm everything, including the wobbling Access window. However, a Sandboxie error message also appears for me: "SBIE2313 Could not run SandboxieCrypto.exe (5)" Edit: The issue with SandboxieCrypto.exe is not due to Sandboxie. The culprit was Windows Defender. A special attack surface reduction rule has been enabled that prevents all Office applications from creating child processes. I seem to remember that certain Office windows already had problems with the Sandboxie indicator (#) earlier and therefore it was already recommended in the old forums to disable it for Office. |
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Since 5.49.0 Classic Word 2016 has been working without problems and error messages. Thanks! |
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Another user also got Office working again with a repair installation, which normally installs the latest version. Therefore, it seems that Microsoft really was the culprit. Let us hope that Microsoft does not break the compatibility with Sandboxie again with a future Office update. |
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Reinstall doesn't solve the issue with the beta version released by MS, according to henryg1. Personally I would wait a bit before closing... |
isaak654
changed the title
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@Seeadler1 @APMichael @ewald81375 This is how I passed the error "The server endpoint cannot perform the operation (1752). Create a new default sandbox and add the following lines that will reduce the isolation enough to run MS Office C2R apps: Make sure to not duplicate BoxNameTitle. Tested and working for me by running the following shortcuts: |
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Thanks for sharing. Maybe this will also help @DavidXanatos to fix the problem directly in Sandboxie without weakening the isolation. |
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Will be fixed in the next build you can fix it yourself by adding to the EDIT: It may require a reboot. |
DavidXanatos
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Status: Fixed in Next Build
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Or try the 0.9.7 build |
Works! 😃 Thank you for the now quick fix. And also thanks again to @isaak654 for his help on this. |
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Hi David,
I tried the new version with Office 2010 on my notebook: Outlook, Word and Powerpoint worked very well . But I had problems with Excel: I startet several excel-sheets with Sandboxie but always no content was shown!!!
Because I´m out off home for a few days I can´t try the new version with Office 2019. After being back I will try with Office 2019 and will send you the result.
Best regards
Ewald
Von: DavidXanatos ***@***.***
Gesendet: Samstag, 2. Oktober 2021 11:45
An: sandboxie-plus/Sandboxie
Cc: ewald81375; Mention
Betreff: Re: [sandboxie-plus/Sandboxie] Word won't open in Sandboxie (Click-to-Run installations) (#428)
Or try the 0.9.7 build
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I ran this Excel spreadsheet on MS Office 365 and it is loaded correctly while sandboxed: |
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I downloaded v0.9.7d as I had an issue with click to run after i downloaded a csv within the sandbox. This version now displayed the downloaded csv but before it did that sandboxie imported my entire OST email file into the sandbox. Strange behaviour I thought and could not see why my ost file is needed?? |
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because apaprently office wanted to open it for writing and to presetv isoaltion and keep teh original file intact a copy was created on which the sandboxed programs can write without altering the original. |
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Hi David,
I now did a complete test with the newest version of Sandboxie 0.9.7 with Office 2019 on my desktop Computer and Office 2010 on my notebook.
Result:
1. Sandboxie 0.9.7 works very well with Office 2019 (Excel, Word, Outlook, PowerPoint)
2. Sandboxie 0.9.7 works very well with Word, Outlook, PowerPoint in Office 2010. The problem with Excel is, that Sandboxie starts with the Excel sheet but finally no content is shown.
In the attachment you can find a zip-file with the 2 Excels I tried and the result in both cases.
This is only fyi and you can close the issue (Word won’t …). Office 2010 is an old version running on my notebook (backup for my Desktop computer) and therefore this problem is not important for me.
Thank you very much for support and best regards
Ewald
Von: DavidXanatos ***@***.***>
Gesendet: Freitag, 8. Oktober 2021 09:45
An: sandboxie-plus/Sandboxie ***@***.***>
Cc: ewald81375 ***@***.***>; Mention ***@***.***>
Betreff: Re: [sandboxie-plus/Sandboxie] Word won't open in Sandboxie (Click-to-Run installations) (#428)
because apaprently office wanted to open it for writing and to presetv isoaltion and keep teh original file intact a copy was created on which the sandboxed programs can write without altering the original.
You could eider set the file to be read only in which case office may fail or somethign, or you coudl set the file as aopen allowing sandboxed office to alter the original
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@isaak654's comment helped me get OneNote running. #428 (comment) |
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Hi,
since version 5.46.0, Word can no longer be opened in the sandbox.
A system error message appears: "% 1 is not a valid Win32 application (193)"
But Wordpad works
Regards
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