G-Helper refusing to boot up/suddendly crashes

[Random4044]

Rules

• I made myself familiar with the Readme, FAQ and Troubleshooting.
• I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Started happening today, everytime I try to open G-Helper it immidietly crashes and won't finish loading. The only thing I might've done that might've caused it was my antivirus Malwarebytes targeting it as a malware, though I unflagged it and even deleted the antivirus just in case.

Even tried updating all my drives and BIOS and still wouldn't boot up.

How to reproduce the bug?

Unknown.

Logs

log.txt

Device and Model

ASUS TUF Gaming F15 FX507ZC4

Additional information.

Now reading the logs, I think the line: "Matrix control device was not found on your machine" might have to do with the issue, thought I'm still unsure what to do about this

Armoury Crate

Uninstalled

Asus Services

None

Version

0.170

OS

Windows 11 Home

[seerge]

@Random4044 hello,

If it's crashing can you check for a crash events mentioning GHelper.exe in windows Event Viewer -> Windows Logs -> Application ?

Matrix control device was not found on your machine

Has nothing to with it. App just states the fact that there is no anime matrix on your laptop :)

[Random4044]

2 errors pop-up simultaneously:

Event 1026, .NET Runtime

Application: GHelper.exe
CoreCLR Version: 7.0.1824.16914
.NET Version: 7.0.18
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException: The system cannot find the file specified. (0x80070002)
at Microsoft.Win32.TaskScheduler.V2Interop.IRegisteredTask.get_Xml()
at Microsoft.Win32.TaskScheduler.Task.GetV2Definition(TaskService svc, IRegisteredTask iTask, Boolean throwError)
at Microsoft.Win32.TaskScheduler.Task.get_Definition()
at Startup.StartupCheck() in D:\a\g-helper\g-helper\app\Helpers\Startup.cs:line 34
at GHelper.Program.Main(String[] args) in D:\a\g-helper\g-helper\app\Program.cs:line 149

Event 1000, Application Error

Faulting application name: GHelper.exe, version: 0.170.0.0, time stamp: 0x65fa0000
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3527, time stamp: 0x83efbeab
Exception code: 0xe0434352
Fault offset: 0x000000000006543c
Faulting process id: 0x0x2100
Faulting application start time: 0x0x1DAA70C1F7C454A
Faulting application path: C:\Users\sebas\OneDrive\Documents\GHelper\GHelper.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 22563585-a04b-4330-bf7b-0fc4c4b6d378
Faulting package full name:
Faulting package-relative application ID:

Has nothing to with it. App just states the fact that there is no anime matrix on your laptop :)

Relieved to hear! Thought I was missing something else

[seerge]

@Random4044 try this build
GHelper.zip

It was something wrong with startup task (in Task Manager) and when app checked for it, windows refused to return it's details (some internal windows things)

Post a log from the app.

And I suggest to uncheck / check startup checkbox to recreate startup task.

[Random4044]

Boots up properly!!

This is the log after unchecking / checking the startup checkbox on the app, and after restarting the device:
log.txt

I'll be reporting if I find any other issues with this build
Ty for your time!!

[seerge]

Great