Get Sketch Logs

This script will get all the support logs and basic system information required for troubleshooting any Sketch Mac app issues.

Run the following command in Terminal to execute the script:

bash <(curl -fsSL https://sketch.com/logs) 1h

☝️ The logs will be zipped up in a single file, ready to share with the support team. All the information inside these logs is anonymous and doesn’t contain any personal identifiers.

Options

Adjust the 1h to whatever period best covers the investigated incident time. The parameter can be set in:

• m - minutes
• h - hours
• d - days

Considerations

• Console and Collaboration logs are stored for max 3d
• Running the script without the time parameter will default to 1h
• To retrieve the Collaboration or Console log, admin rights are required. Otherwise the operation will be simply skipped.

Included information

The following information is collected by the script:

1. Sketch Collaboration log
2. Console log filtered to sketch events only
3. Crash logs for Sketch and SketchMirrorHelper
4. List of enabled and disabled Sketch Plugins
5. Sketch preferences plist
6. Basic OS/CPU/GPU info