View closes straight after view.update

[viperfx]

Description

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What type of issue is this? (place an x in one of the [ ])

• bug

Requirements (place an x in each of the [ ])

• I've read and understood the Contributing guidelines and have done my best effort to follow them.
• I've read and agree to the Code of Conduct.
• I've searched for any related issues and avoided creating a duplicate issue.

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Bug Report

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Reproducible in:

package version: 3.6.0

node version: 14

OS version(s): Windows Gitbash

Steps to reproduce:

1. Use message shortcut to open a view
2. Use submit button to update the view
3. The view shows success message and stays open. User closes it with "Close" button.

Expected result:

The updated view should stay open.

Actual result:

we are finding that when we use the client.views.update call - our updated view closes straight after being updated.

We are using the the docs outlined here - https://slack.dev/bolt-js/concepts#updating-pushing-views

We have tried to call ack right at the start or right after the view.update call - neither make a difference.

We noticed this behaviour upgrading from the legacy slack SDK to Bolt SDK

[seratch]

Hi @viperfx, thanks for taking the time to write in and sharing the code example (that was so helpful to understand your question)!

This might be a bit confusing but to update a modal in response to view_submission requests (= the request handled by @app.view listeners), you can use ack() method with response_action instead of a views.update API call:

If your app just received a view_submission payload, you have 3 seconds to respond, and update the source view. Respond to the HTTP request app with a response_action field of value update, along with a newly composed view.
https://api.slack.com/surfaces/modals/using#updating_response

For reference, this example app may be helpful for learning how to use it in a real situation.

app.view("modal-callback-id", async ({ ack, body }) => {
  await ack({
    response_action: "update",
    view: buildNewModalView(body),
  });
});

I found that this bolt-js document section should have a clear explanation about this. We'll update the part shortly.

I hope this helps!

[viperfx]

Thanks for the quick reply! Couple of questions - is the view_id required? and what the hash for race conditions?

Update: The suggested solution works and solves the issue. Feel free to close this.

[seratch]

@viperfx Thanks for your prompt reply and I'm glad to hear that you've figured out the way! Let us close this issue now.