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False positive for some anti virus programs #213

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pbanj opened this issue Sep 24, 2020 · 6 comments
Open

False positive for some anti virus programs #213

pbanj opened this issue Sep 24, 2020 · 6 comments
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@pbanj
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pbanj commented Sep 24, 2020

original info below, new info : #213 (comment)


This isn't really a issue but more of a heads up to users.

some anti virus programs have started to report what is known as a false positive for the maxmix.exe, updater.exe, and firmwareinstaller.exe. so while your anti virus may be saying it is a virus it is not. if you are still doubting the file/s you can check the files by uploading them to virustotal.

virus total for maxmix.exe

virus total for updater.exe

virus total for firmwareinstaller.exe

the devs are aware of it and there doesn't seem to be much they can do about it
goddamnitmicrosoft

you can learn more about what a false positive is at these links:

https://www.howtogeek.com/180162/how-to-tell-if-a-virus-is-actually-a-false-positive/

https://blog.malwarebytes.com/security-world/2017/09/explained-false-positives/

https://www.pandasecurity.com/mediacenter/security/false-positives-what-are-they/

@pbanj pbanj added the bug Something isn't working label Sep 24, 2020
@edyman01
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BitDefender seems to be the most stubborn. after adding maxmix.exe and updater.exe to exceptions + reinstalling the program everything is ok.

@pearson
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pearson commented Nov 20, 2020

I tested this by unpacking the current .msi using 7zip, re-zipping it with 7zip, and uploading that zip to VirusTotal. The result was one detection from BitDefenderTheta.

What is worth noticing is the data in the "relations" tab. It shows that the detections are within MaxMix.exe, DriverInstaller.exe, and FirmwareInstaller.exe. These results are different from those shown in @pbanj's original post, but then the hashes show these files to be different from what @pbanj submitted.

It might be worth contacting the developers of BitDefenderTheta to get more information on why their software is triggering on these files. Having a clean VirusTotal scan is a good public relations move, if nothing else.

@pearson
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pearson commented Nov 20, 2020

An even more amusing Microsoft Resolution is at this link.

It not only says that the antivirus detection is "not a bug", it also says "that antivirus has a false positive". /facepalm

@shinseiryu
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Windows Defender also quarantining the program due to false positives.

image

@pbanj
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pbanj commented May 30, 2021

since it's been a while i told virus total to rerun the scans. seems bitdefender and ms defender aren't bitching about it anymore. is this still a problem for anyone?

@pbanj
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pbanj commented Jun 16, 2021

image

https://www.virustotal.com/gui/file/2db81bb245fd6fdf240a4300388f8b84d2a05b477f4497d7377e6ccda448f3f9/detection

This is of the pre-release version. I'm gonna leave this open until full release.

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