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Authentication Failed - Nextcloud @ Latest #1478

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TheCuteFoxxy opened this issue Mar 3, 2024 · 5 comments
Closed

Authentication Failed - Nextcloud @ Latest #1478

TheCuteFoxxy opened this issue Mar 3, 2024 · 5 comments
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invalid This doesn't seem right

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@TheCuteFoxxy
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Describe the bug
IMAP and SMTP tests succeed with provided credentials but fail when adding additional accounts inside snappymail UI

To Reproduce
Steps to reproduce the behavior:

  1. Go to the admin panel
  2. Add a new domain
  3. Test the domain settings using valid credentials
  4. Observe success
  5. Navigate to snappymail user account
  6. Select "Add Account"
  7. Attempt to login with same credentials as step 3
  8. Observe "Authentication Failed"

Expected behavior
I should be able to login to the additional account.

Screenshots
https://cdn.thecutefoxxy.com/6R1BSQ.png
https://cdn.thecutefoxxy.com/7USGqJ.png
https://cdn.thecutefoxxy.com/vivdAc.png

Please complete the following information:

  • Browser: Firefox 123.0
  • IMAP daemon: Unknown
  • PHP version: 8.1.27
  • SnappyMail Version: 2.35.2
  • Mode: Nextcloud

Debug/logging information
I enabled JavaScript logging but its not giving me any error logs, just basic info about loaded modules

{"Action":"AccountSetup","Result":false,"ErrorCode":102,"ErrorMessage":"AuthError[102]","ErrorMessageAdditional":"","ExceptionCode":0,"epoch":1709481948}

Additional context
I just updated my Snappymail to 2.35.2

@the-djmaze the-djmaze added the needs feedback Further information is requested label Mar 3, 2024
@the-djmaze
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You need the server side log to find out why it fails.

@TheCuteFoxxy
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You need the server side log to find out why it fails.

How can I get those in nextcloud snappymail? There isn't a data directory for snappymail, and if I set the logs path, nothing ever writes (even if I 777 the directory).

@the-djmaze
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the-djmaze commented Mar 3, 2024

It's in your data/appdata_snappymail/_data_/_default_/logs

@TheCuteFoxxy
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TheCuteFoxxy commented Mar 3, 2024

It's in your data/appdata_snappymail/_data_/_default_/logs

https://hastebin.com/share/esenohuned.txt

@the-djmaze
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the-djmaze commented Mar 3, 2024

WhiteListPlugin->FilterLoginCredentials

So you should update your whitelist 😉

@the-djmaze the-djmaze added invalid This doesn't seem right and removed needs feedback Further information is requested labels Mar 3, 2024
@the-djmaze the-djmaze closed this as not planned Won't fix, can't repro, duplicate, stale Mar 3, 2024
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