Can't swap between email accounts

[Anonym69]

Describe the bug
I can no longer swap between email accounts. This was possible before.

To Reproduce
Steps to reproduce the behavior:

1. Go to SnappyMail
2. Click on The dropdown menu to the right to choose email account
3. A popup saying "Switch to account some@email.com failed"
4. Then it asks for login credentials but that doesn't work despite being correct

Expected behavior
I was able to swap between email accounts before. No more.

Screenshots

Please complete the following information:

• Browser: FF 126.0, Chrome Version 120.0.6099.217 (Official Build) (64-bit)
• IMAP daemon: N/A
• PHP version: 8.2
• SnappyMail Version: 2.36.1
• Mode: NextCloud

[fabiodepin]

I experienced something similar.
To solve this I had to remove the file ..storage/domain.com/user/.cryptkey

[Anonym69]

I experienced something similar. To solve this I had to remove the file ..storage/domain.com/user/.cryptkey

Thanks! Unfortunately it didn't work for me.

Any other hints?

[the-djmaze]

Remove the account and add it again?

[Anonym69]

That resulted in this:

"Request timed out"

I tried to login to the account via RoundCube just to make sure that the password was right, and it was.