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Nextcloud: Can't get message list error in INBOX #1694

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skuzzle opened this issue Aug 3, 2024 · 7 comments
Closed

Nextcloud: Can't get message list error in INBOX #1694

skuzzle opened this issue Aug 3, 2024 · 7 comments
Labels
bug Something isn't working needs feedback Further information is requested

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@skuzzle
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skuzzle commented Aug 3, 2024

Describe the bug
I can not view the main inbox folder. It fails with the message: "Can't get message list". All other folders seem to work though. It also displays the correct number of unread items in the tree on the left.

To Reproduce
Actually I don't know. This behavior occurred from one day to another. I've changed nothing in my snappy mail or nextcloud config.

Expected behavior
Want to have my message list back :)

Screenshots
image

Please complete the following information:

  • Browser: chrome / firefox - makes no difference
  • IMAP daemon: don't know?
  • PHP version: 8.2.22
  • SnappyMail Version: 2.36.4
  • Mode: nextcloud (v. 29.0.4)

Debug/logging information
Here is the stack trace from the logs:

[2024-08-03 10:29:18.908][0fa32b9c] PHP[CRITICAL]: Caught SIGCHLD {"signo":17,"errno":0,"code":1,"status":1,"utime":0,"stime":0,"pid":19163,"uid":33}
[2024-08-03 10:29:19.097][bb0e6799] [NOTICE]: Failed to parse RFC 2822 date '6 Jul 2024 16:42:09 +0200'
[2024-08-03 10:29:19.118][bb0e6799] SERVICE[WARNING]: CantGetMessageList[201]
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#4 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(115): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->indexPost()
#6 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#7 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#8 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'indexPost', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/html/index.php(49): OC::handleRequest()
#11 {main}
[2024-08-03 10:29:19.118][bb0e6799] SERVICE[WARNING]: - Division by zero @ /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php#257
[2024-08-03 10:29:19.119][bb0e6799] [NOTICE]: DivisionByZeroError: Division by zero in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php:257
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(607): MailSo\Mail\Message::fromFetchResponse('INBOX', Object(MailSo\Imap\FetchResponse))
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(899): MailSo\Mail\MailClient->MessageListByRequestIndexOrUids(Object(MailSo\Mail\MessageCollection), Object(MailSo\Imap\SequenceSet), Array, Array)
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php(93): MailSo\Mail\MailClient->MessageList(Object(MailSo\Mail\MessageListParams))
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#5 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#6 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#7 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(115): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#8 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->indexPost()
#9 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#10 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#11 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'indexPost', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#12 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#13 /var/www/html/index.php(49): OC::handleRequest()
#14 {main}
[2024-08-03 10:29:19.119][bb0e6799] [ERROR]: DivisionByZeroError: Division by zero in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php:257
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(607): MailSo\Mail\Message::fromFetchResponse('INBOX', Object(MailSo\Imap\FetchResponse))
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(899): MailSo\Mail\MailClient->MessageListByRequestIndexOrUids(Object(MailSo\Mail\MessageCollection), Object(MailSo\Imap\SequenceSet), Array, Array)
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php(93): MailSo\Mail\MailClient->MessageList(Object(MailSo\Mail\MessageListParams))
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#5 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#6 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#7 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(115): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#8 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->indexPost()
#9 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#10 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#11 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'indexPost', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#12 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#13 /var/www/html/index.php(49): OC::handleRequest()
#14 {main}

Next RainLoop\Exceptions\ClientException: CantGetMessageList[201] in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php:101
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#4 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(115): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->indexPost()
#6 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#7 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'indexPost')
#8 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'indexPost', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/html/index.php(49): OC::handleRequest()
#11 {main}
[2024-08-03 10:29:19.122][bb0e6799] IMAP[WARNING]: MailSo\Imap\Exceptions\ResponseNotFoundException in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/Traits/ResponseParser.php:35
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(499): MailSo\Imap\ImapClient->partialParseResponse()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(443): MailSo\Imap\ImapClient->getResponse()
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(249): MailSo\Imap\ImapClient->SendRequestGetResponse('LOGOUT')
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Net/NetClient.php(182): MailSo\Imap\ImapClient->Logout()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Net/NetClient.php(45): MailSo\Net\NetClient->Disconnect()
#5 [internal function]: MailSo\Net\NetClient->__destruct()
#6 {main}
[2024-08-03 10:29:20.568][661072ee] [NOTICE]: Failed to parse RFC 2822 date '6 Jul 2024 16:42:09 +0200'
[2024-08-03 10:29:20.588][661072ee] SERVICE[WARNING]: CantGetMessageList[201]
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#4 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->index()
#6 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#7 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#8 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/html/index.php(49): OC::handleRequest()
#11 {main}
[2024-08-03 10:29:20.588][661072ee] SERVICE[WARNING]: - Division by zero @ /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php#257
[2024-08-03 10:29:20.588][661072ee] [NOTICE]: DivisionByZeroError: Division by zero in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php:257
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(607): MailSo\Mail\Message::fromFetchResponse('INBOX', Object(MailSo\Imap\FetchResponse))
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(899): MailSo\Mail\MailClient->MessageListByRequestIndexOrUids(Object(MailSo\Mail\MessageCollection), Object(MailSo\Imap\SequenceSet), Array, Array)
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php(93): MailSo\Mail\MailClient->MessageList(Object(MailSo\Mail\MessageListParams))
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#5 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#6 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#7 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#8 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->index()
#9 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#10 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#11 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#12 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#13 /var/www/html/index.php(49): OC::handleRequest()
#14 {main}
[2024-08-03 10:29:20.589][661072ee] [ERROR]: DivisionByZeroError: Division by zero in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/Message.php:257
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(607): MailSo\Mail\Message::fromFetchResponse('INBOX', Object(MailSo\Imap\FetchResponse))
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Mail/MailClient.php(899): MailSo\Mail\MailClient->MessageListByRequestIndexOrUids(Object(MailSo\Mail\MessageCollection), Object(MailSo\Imap\SequenceSet), Array, Array)
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php(93): MailSo\Mail\MailClient->MessageList(Object(MailSo\Mail\MessageListParams))
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#5 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#6 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#7 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#8 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->index()
#9 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#10 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#11 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#12 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#13 /var/www/html/index.php(49): OC::handleRequest()
#14 {main}

Next RainLoop\Exceptions\ClientException: CantGetMessageList[201] in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Actions/Messages.php:101
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/ServiceActions.php(134): RainLoop\Actions->DoMessageList()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(132): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/html/custom_apps/snappymail/lib/Util/SnappyMailHelper.php(119): RainLoop\Service::Handle()
#4 /var/www/html/custom_apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(232): OCA\SnappyMail\Controller\PageController->index()
#6 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(138): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#7 /var/www/html/lib/private/AppFramework/App.php(184): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#8 /var/www/html/lib/private/Route/Router.php(338): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/html/lib/base.php(1050): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/html/index.php(49): OC::handleRequest()
#11 {main}
[2024-08-03 10:29:20.592][661072ee] IMAP[WARNING]: MailSo\Imap\Exceptions\ResponseNotFoundException in /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/Traits/ResponseParser.php:35
Stack trace:
#0 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(499): MailSo\Imap\ImapClient->partialParseResponse()
#1 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(443): MailSo\Imap\ImapClient->getResponse()
#2 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Imap/ImapClient.php(249): MailSo\Imap\ImapClient->SendRequestGetResponse('LOGOUT')
#3 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Net/NetClient.php(182): MailSo\Imap\ImapClient->Logout()
#4 /var/www/html/custom_apps/snappymail/app/snappymail/v/2.36.4/app/libraries/MailSo/Net/NetClient.php(45): MailSo\Net\NetClient->Disconnect()
#5 [internal function]: MailSo\Net\NetClient->__destruct()
#6 {main}

Additional context
n/a
@skuzzle
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skuzzle commented Aug 5, 2024

Alright, did some digging after inspecting the stacktrace. The division by zero error looked suspicious. It comes from inspecting the X-Spam-* headers.

Using another mail client, I've found and deleted the offending mail. It contained this header:

X-Spam-Status: No, score=0/0 tests=spamscan_admin_disabled

I don't know anything about mail headers and their expected values, but I guess whatever value is in there, should not break the message list like this.

@jr-timme
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jr-timme commented Aug 6, 2024

We're receiving similar reports but with standalone Snapymail installations.
Another check for 0 before the division happens here:

snappymail/snappymail/v/0.0.0/app/libraries/MailSo/Mail/Message.php

Lines 253 to 257 in 3a8af7d

else if (\preg_match('@([\\d\\.]+)/([\\d\\.]+)@', $spam, $value)
|| \preg_match('@([\\d\\.]+)/([\\d\\.]+)@', $oHeaders->ValueByName(MimeHeader::X_SPAM_INFO), $value)
) {
$oMessage->sSpamResult = "{$value[1]} / {$value[2]}";
$oMessage->setSpamScore(100 * \floatval($value[1]) / \floatval($value[2]));

should probably fix this. In our case the problematic headers seem to added through SpamAssassin 3.004006 running on an external server before our servers actually receive the mail.

the-djmaze pushed a commit that referenced this issue Aug 6, 2024
Bugfix: Division by zero #1694
c0ed491
@the-djmaze
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the-djmaze commented Aug 6, 2024 •
edited
Loading

PHP[CRITICAL]: Caught SIGCHLD {"signo":17,"errno":0,"code":1,"status":1,"utime":0,"stime":0,"pid":19163,"uid":33}

Check your PHP logs to find this issue

[NOTICE]: Failed to parse RFC 2822 date '6 Jul 2024 16:42:09 +0200'

At https://www.rfc-editor.org/rfc/rfc2822#section-3.3 the "day-of-week" and "second" are optional.
Yet, PHP createFromFormat(\DateTime::RFC2822 can't handle options and yours is missing the "day-of-week".
I've modified that.

the-djmaze pushed a commit that referenced this issue Aug 6, 2024
Improve RFC 2822 date parser due to PHP createFromFormat() shortcomings
505e6e2 
#1694 (comment)
@the-djmaze the-djmaze added the bug Something isn't working label Aug 6, 2024
the-djmaze pushed a commit that referenced this issue Aug 12, 2024
Improved handling of RFC 2822 dates #1694
8c6f0ad
@the-djmaze
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Did v2.37.2 solve your issue?

@the-djmaze the-djmaze added the needs feedback Further information is requested label Aug 25, 2024
@mohsensaeedi
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I have two decade experience in Mail Services. for can't get message list error, it's better check your IMAP service logs first of all.
you can test this behavior with Thunderbird too.

@skuzzle
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skuzzle commented Aug 26, 2024

I can't really tell whether 2.37.2 solves the issue because I already manually deleted the offending mail. So I sadly can't easily reproduce the behavior at this point

@jr-timme
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2.37.2 seems to work for us, this mail lead to the error with the older version and is now shown correctly:
snappymail_2 37 2_spamheader-0_0

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@skuzzle @the-djmaze @mohsensaeedi @jr-timme