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Lpub3D is crashing and cannot open certain large build files #745

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obiwon2 opened this issue Oct 26, 2023 · 10 comments
Open

Lpub3D is crashing and cannot open certain large build files #745

obiwon2 opened this issue Oct 26, 2023 · 10 comments

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@obiwon2
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obiwon2 commented Oct 26, 2023

Subject

I have successfully used an older version of Lpub3D in the past. The application would normally crash on large builds only when prompted (clicking a second time once the application is trying to load the original command, then crash) a second time.
Since then I have changed 2 computers (Windows) and now when I downloaded the most recent version of Lpub3D, it doesn't load the older larger builds. I even rebuilt the larger build step-by-step from scratch all over and still Lpub3D will not open the file. I even broke up the build to smaller sections and still doesn't load it.
Can anyone please help with this or is there a link with instructions on how to correct this?

I also noticed that once the settings and preferences are used/changed on a build, and saved on older versions of Lpub3D, this would also cause Lpub3D to crash with an Abort window.

Is there a solution to this problem or a step-by-step guide for troubleshooting? Please, anybody, Help.

Thanks.

Environment

*LPub3D-2.4.7.75.3551_20230905
*Windows 11 Pro, 64-bit operating system, x64-based processor, 12th Gen Intel(R) Core(TM) i7-1270P 2.20 GHz, 32.0 GB (31.7 GB usable)

Configuration

[Note: Provide details and content below as needed with appropriate redactions. To produce the Windows registry extract for an installed distribution, go to the command console and enter the command line shown. The extract file will be placed on your desktop.]

  • LPub3D installation path

    • Windows: C:\Program Files\LPub3D [x86_64]

  • Application data path

    • Windows: %USERPROFILE%\AppData\Local\LPUb3D Software\LPub3D\

  • Registry Extract

    • Windows (installed): reg export "HKEY_CURRENT_USER\Software\LPub3D Software" %USERPROFILE%\Desktop\LPub3D_Hive.reg
      ***REGISTRY PROPMT ABOVE WAS COMPLETELD SUCCESSFULLY

  • Renderer configuration files

    • [Application data path]/ldv/ldvExport.ini
    • [Application data path]/3rdParty/ldglite-1.3/config/ldglite.ini
    • [Application data path]/3rdParty/ldview-4.5/config/ldview.ini
    • [Application data path]/3rdParty/ldview-4.5/config/ldviewPOV.ini
    • [Application data path]/3rdParty/lpub3d_trace_cui-3.8/config/povray.conf
    • [Application data path]/3rdParty/lpub3d_trace_cui-3.8/config/povray.ini

Logs

  • Application Log: [Application data path]/logs/LPub3DLog.txt
  • Renderer Log: [LDraw model path]/stdout-ldglite
  • Renderer Log: [LDraw model path]/stdout-povray
  • Renderer Log: [LDraw model path]/stderr-ldglite
  • Renderer Log: [LDraw model path]/stderr-povray

Screenshots

SEE ATTACHED

  • Configuration->Preferences->General
  • Configuration->Preferences->Rendering
  • Configuration->Preferences->Publishing
  • Configuration->Preferences->Logging
  • Configuration->Preferences->Other

Steps to reproduce

Tell me how to reproduce this issue.
See .ldr file attached.

Expected behaviour

File should open

Actual behaviour

application crashes and aborts

Workaround

Please advise

Solution suggestion

Please advise

Screenshot 2023-10-25 155504
Screenshot 2023-10-25 155235
Screenshot 2023-10-25 155328
Screenshot 2023-10-25 155350
Screenshot 2023-10-25 155431
NewZip.zip
@technicbasics
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Did you use substituted parts?

@technicbasics
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Forget the last question.
Which renderer do you used in the older versions?
Maybe the LDView Render with special options in the file.
for example: 0 !LPUB ASSEM LDVIEW_PARMS GLOBAL......

@obiwon2
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obiwon2 commented Nov 1, 2023 via email

@obiwon2
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obiwon2 commented Nov 1, 2023 via email

@technicbasics
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Hi
At the third picture above, the "Native" renderer is set.
If you use special options for LDView in the file, this is maybe the problem.
In the files you attached, there are no settings or parameters.
Only in the file "BH3.." the file header is not correct.
So no parts are shown in LPub3D.
LDCad open the file correct, because LDCad ignore the wrong header.
In the file 770... are two parts used, that are not in the library. (10h.dat)

@technicbasics
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No problem to open the files...
770
BH3

@obiwon2
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obiwon2 commented Nov 1, 2023 via email

@obiwon2
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obiwon2 commented Nov 2, 2023 via email

@technicbasics
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technicbasics commented Nov 2, 2023 •
edited
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Hello Johann/Trevor, My win64 version of Lpub3D does not open the BH3 file like you did in the image attached. Could it be because of previous version installations?? Like you told me yesterday, the BH3 file comes up as 1 page, without the build image showing. What steps can I make to correct this? Please advise. Thanks. Oved

As I wrote above, the header must be corrected.
Open the file with LDCad, open the menu session, then "Edit Header",
Fill in the autor and license.
Save the file.
Now you can open the file with LPub3D.

grafik

@obiwon2
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obiwon2 commented Nov 2, 2023 via email

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@technicbasics @obiwon2