create with multiple attachments

[temiotu]

When i upload multiple attachments to uvdesk, it only uploads the last file in the set of files sent, and discards the rest.
It does not accept an array of files when creating a ticket or replying to a ticket. It only takes one.

[papnoisanjeev]

@temiotu

For create ticket attachment issue locate path in your project:
vendor/uvdesk/api-bundle/API/Tickets.php

Open Tickets.php and replace Tickets.php code from here.

---

For Ticket Reply attachment issue:
vendor/uvdesk/api-bundle/API/Threads.php

Open Threads.php and replace Threads.php code from here.

And make a try it will work.

[papnoisanjeev]

@temiotu

Hope issue is fixed so closing it if still exist you can reopen it.

[papnoisanjeev]

@phenomenalDenzel

Please check below screen shots after update:

For single attachment Using postman:

https://prnt.sc/zbkpc5

For multiple attachment Using postman:

https://prnt.sc/zbl4s2

Make a try again and verify data first and request as we are doing from postman.

[phenomenalDenzel]

Yes I did the that still ends up uploading just one file.

The Request:

Verified data on uvdesk UI:

Also after getting the newly created ticket with the API route "localhost:8000/api/v1/ticket/77", it shows the ticket has only one attachment.

[papnoisanjeev]

@phenomenalDenzel

attachments[] (we have shown this to you with our multiple attachment screenshot) try this when sending more than one file it should be a array.

[phenomenalDenzel]

@papnoisanjeev
Ok Sorry about that, Let me quickly try that with the array symbol

[phenomenalDenzel]

@papnoisanjeev

Thank you very much. It works now

[papnoisanjeev]

@papnoisanjeev

Thank you very much. It works now

Glad to know it's working for you.
stay tuned with us here for updates.