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If we download the attachments as a zip, then without extracting the zip opening the file shows an error #229

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komal-sh-27 opened this issue Jun 19, 2023 · 0 comments
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Attachment No attachment found Bug Something isn't working Fixed Proposed Regarding PR is already added for this issue

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Description
If we download the attachments as a zip, then without extracting the zip opening the file shows an error

How to reproduce
Step 1: Go to the ticket view and download the attachments as a zip from admin, agent and customer side:

Step 2: Now go to the download folder, open this zip file without extracting and open the inner files (word, pdf, excel, ppt, and images):

image

Step 3: Now extract the downloaded zip file, open the file and here open it without any error.

Possible Solution

If we open the files without the extracted zip should be open the inner files without any error.

@komal-sh-27 komal-sh-27 added Bug Something isn't working Attachment No attachment found labels Jun 19, 2023
Abhi12-gupta added a commit to Abhi12-gupta/support-center-bundle that referenced this issue Jun 19, 2023
@komal-sh-27 komal-sh-27 added the Fixed Proposed Regarding PR is already added for this issue label Jul 12, 2023
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Labels
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