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Troubleshooting: State = unavailable
David edited this page Oct 1, 2022
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The state can be unavailable for multiple reasons.
| Reason | Frequency | Explanation | Corrective Action |
|---|---|---|---|
| Duplicate sensors defined | Most Common | Multiple sensors with the same name have been defined. If this is the case, they will each have different entity_id usually appended with _2, _3, etc. |
Delete the original unavailable sensor. Rename the entity_id of the duplicate sensor to eliminate the _2, _3, etc. suffix. |
| Unanticipated values returned by API | Occasionally | The API is returning an unexpected value and the integration is not processing it correctly. Most common for custom API configurations and when new sports or leagues are added. | Report the problem in the Issues section. If possible, turn on DEBUG logging and report any teamtracker messages. |