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A project to classify and analyze bank customer data for predicting outcomes related to card usage using machine learning. It includes data preprocessing, EDA, feature engineering, and model building to provide insights into customer behavior and predict churn.

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Explanation of Column Names in the Bank Customers Dataset

  • CLIENTNUM: A unique identifier for each customer.
  • Attrition_Flag: Indicates whether the customer has churned (closed their account) or not.
  • Customer_Age: The age of the customer.
  • Gender: The gender of the customer.
  • Dependent_count: The number of dependents the customer has.
  • Education_Level: The highest level of education attained by the customer.
  • Marital_Status: The marital status of the customer.
  • Income_Category: The income bracket of the customer.
  • Card_Category: The type of credit card the customer holds.
  • Months_on_book: The number of months the customer has been with the bank.
  • Total_Relationship_Count: The total number of products the customer has with the bank.
  • Months_Inactive_12_mon: The number of months in the last 12 months the customer has been inactive.
  • Contacts_Count_12_mon: The number of contacts the customer has made with the bank in the last 12 months.
  • Credit_Limit: The credit limit of the customer’s credit card.
  • Total_Revolving_Bal: The total balance revolving on the customer’s credit card.
  • Avg_Open_To_Buy: The average amount available to spend.
  • Total_Amt_Chng_Q4_Q1: The change in total transaction amount from Q4 to Q1.
  • Total_Trans_Amt: The total transaction amount over a period (usually a year).
  • Total_Trans_Ct: The total number of transactions over a period (usually a year).
  • Total_Ct_Chng_Q4_Q1: The change in total transaction count from Q4 to Q1.
  • Avg_Utilization_Ratio: The average utilization ratio of the customer’s credit card.

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A project to classify and analyze bank customer data for predicting outcomes related to card usage using machine learning. It includes data preprocessing, EDA, feature engineering, and model building to provide insights into customer behavior and predict churn.

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