Configurable resolver timeout #390
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OTRS uses hardcoded 3s timeout for DNS queries while checking MX (if CheckMXRecord is enabled). 3s may be too short in some scenarios (sporadic errors in MX validation of remote addresses). DNS timeout should be configurable to allow admin to fine-tune this setting. This mod introduces new SysConfig parameter ResolverTimeout that allows one to set custom timeout for DNS queries fired by OTRS (now only for CheckMXRecord algo). Author-Change-Id: IB#1058919
Author-Change-Id: IB#1058919
NiklasSchmitt
approved these changes
Nov 6, 2023
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Proposed change
Znuny uses hardcoded 3s timeout for DNS queries while checking MX
(if CheckMXRecord is enabled). 3s may be too short in some scenarios
(sporadic errors in MX validation of remote addresses). DNS timeout
should be configurable to allow admin to fine-tune this setting.
This mod introduces new SysConfig parameter ResolverTimeout that
allows one to set custom timeout for DNS queries fired by Znuny
(now only for CheckMXRecord algo).
Type of change
Additional information
Related: OTRS/otrs#1524
Author-Change-Id: IB#1058919
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