Android- VBA- User stucked on One Moment page after saved personal information

[kbecciv]

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Issue found when executing PR #14850

Action Performed:

1. Launch the app
2. Log in with new expensifail account
3. Enable the staging server under Preferences
4. Create Workspace
5. Go to Connect bank account
6. Connect bank manually
7. Select “Manually enter account details” and enter Routing number 011401533 and Account number 1111222233331111
8. Company Info - enter Alberta Bobbeth Charleson
9. Personal Info - use Alberta Bobbeth Charleson. For last 4 SSN use 3333.
10. Tap Save and Continue

Expected Result:

User able to proceed to Beneficiary page

Actual Result:

User stucked on One Moment page after saved personal information

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.2.65.2

Reproducible in staging?: Yes

Reproducible in production?: n/a

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

14850.Android.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~010d881d2f4d442f3a
• Upwork Job ID: 1632841796602429440
• Last Price Increase: 2023-03-06

[MelvinBot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[johncschuster]

@kbecciv, I'm trying to follow your repro steps, but I need more details to fill out the Company Info and Personal Info sections in steps 8 and 9, respectively. Can you provide the other details I'll need to enter so I can reproduce the behavior?

[kbecciv]

@johncschuster This issue only reproduced in Android app.
For Pending state withdrawal account credentials:
Click on ""Manually enter account details""
Routing Number: 011401533
Account Number: 1111222233331111
Company: Alberta Bobbeth Charleson
Tax ID: 123456789
First Name: Alberta
Last Name: Charleson
(put anything in the other fields, but don't add any beneficial owner, not even yourself)"

[johncschuster]

Thanks, @kbecciv! I'll try those details in a little while!

[MelvinBot]

@johncschuster Huh... This is 4 days overdue. Who can take care of this?

[MelvinBot]

@johncschuster 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[johncschuster]

testing on 1.2.72-1 since Staging seemed to have mysteriously vanished from 1.2.65.2.

Can confirm the same behavior on 1.2.72-1

(Don't bother with my video – it doesn't contain the behavior because of how long it took to repro)

screenRecording-16-1-2023-15-29.mp4

[MelvinBot]

Triggered auto assignment to @marcochavezf (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[MelvinBot]

@johncschuster @marcochavezf this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[MelvinBot]

@johncschuster, @marcochavezf Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[marcochavezf]

I'm going to take a look at this one tomorrow, possible it's a backend issue

[johncschuster]

How's this one going, @marcochavezf?

[MelvinBot]

@johncschuster @marcochavezf this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[MelvinBot]

@johncschuster, @marcochavezf Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[marcochavezf]

Oops sorry, I've been focused on EYOC MVP for ECX. I recall some of our 3rd party endpoints only work when Use Staging Server is on.

Tomorrow I test it with my Android phone

[MelvinBot]

@johncschuster, @marcochavezf Whoops! This issue is 2 days overdue. Let's get this updated quick!

[johncschuster]

@marcochavezf did you get a chance to test this? Is there anything I can do to help while you're focused on EYOC?

[marcochavezf]

Tested on my Android phone and it's working fine for me

23-03-03-15-28-03.mp4

[MelvinBot]

@johncschuster @marcochavezf this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

[MelvinBot]

Job added to Upwork: https://www.upwork.com/jobs/~010d881d2f4d442f3a

[MelvinBot]

Triggered auto assignment to Contributor Plus for review of internal employee PR - @rushatgabhane (Internal)

[MelvinBot]

@johncschuster @marcochavezf @rushatgabhane this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

[marcochavezf]

@kbecciv could you try to reproduce it again? Probably since it was created and from my last test this was fixed.

[johncschuster]

@kbecciv bump^^

[johncschuster]

@kbecciv, can you try reproducing this behavior again? We believe it should be fixed, but would love for you to confirm it.

[kbecciv]

@johncschuster Checking, will update you shortly

[kbecciv]

Issue is not reproduced on build 1.2.83.1

Screen_Recording_20230313_174231_New.Expensify.mp4

[marcochavezf]

Thanks @kbecciv! I'm going to close this issue out