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Update Pay an Invoice and Send an Invoice FAQ section so it collapses #49135

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merged 11 commits into from
Sep 20, 2024
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Expand Up @@ -33,7 +33,6 @@ To pay an invoice,
You can also view all unpaid invoices by searching for the sender’s email or phone number on the left-hand side of the app. The invoices waiting for your payment will have a green dot.

{% include faq-begin.md %}
# FAQ

**Can someone else pay an invoice besides the person who received it?**

Expand All @@ -54,6 +53,7 @@ You will need to work with the vendor to discuss alternative payment options. Yo
You can add additional payment methods to your [Wallet](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Set-up-your-wallet). Click **Account Settings** > **Wallet** > click **Add Bank Account**.

You will be prompted to choose a payment method when paying future invoices.

{% include faq-end.md %}

</div>
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Expand Up @@ -62,7 +62,7 @@ Only workspace admins can send invoices. Invoices can be sent directly from Expe
If you have not [connected a business bank account](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Connect-a-Business-Bank-Account) to receive invoice payments, you will see an **Invoice balance** in your [Wallet](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Set-up-your-wallet). Expensify will automatically transfer these invoice payments once a business bank account is connected.


# FAQs
{% include faq-begin.md %}
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@mjasikowski mjasikowski Sep 13, 2024

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You're missing an {% include faq-end.md %} at the end of the FAQ. This in turns makes a stray </div> appear at the end of the page:

image

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Thanks @mjasikowski - do I need to approve the change or submit a new PR, I'm not finding that DIV anywhere in the changes

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@Christinadobrzyn can you edit this PR to have {% include faq-end.md %} on line 93 of docs/articles/new-expensify/expenses-&-payments/Send-an-invoice.md? That's what @mjasikowski is saying that we are missing 👍

You added {% include faq-begin.md %} on line 65 but if you add that you also need to include a corresponding {% include faq-end.md %} in order to end the FAQ and have it styled correctly.

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Ah yes, done! I added {% include faq-end.md %} to the end of both FAQ edits.


**Why do I need to create a workspace to send an invoice?**

Expand Down Expand Up @@ -90,5 +90,6 @@ When invoicing is disabled, all previously created invoice rooms and historical

We can only accept a private domain website to ensure the security of your business. If you receive an error when entering your website, it is likely because the domain is not recognized as private. Make sure you are using a business email with a private domain. If you continue to experience issues, contact our support team at concierge@expensify.com for further assistance.

{% include faq-end.md %}

</div>
48 changes: 48 additions & 0 deletions docs/articles/new-expensify/workspaces/Set-up-workflows.md
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@@ -0,0 +1,48 @@
---
title: Workspace Workflows
description: Configure your workspace settings
---

Workflows allow you to enable or disable expense approval settings. If you are tracking your personal expenses, you probably don’t need someone to approve those expenses. But if you are tracking employee expenses, you might want extra approval settings for those expenses.

{% include info.html %}
Workflows are available for Collect and Control workspaces. Additionally, you must be a Workspace Admin to complete this process.
{% include end-info.html %}

# Enable workflows

1. Click your profile image or icon in the bottom left menu.
2. Scroll down and click **Workspaces** in the left menu.
3. Select the workspace you want to enable approval settings for.
4. Click **More features** in the left menu.
5. Under the Spend section, enable the Workflows toggle.

# Select workflows

You can choose to require additional approvals and/or allow delayed submissions.

1. Click **Workflows** in the left menu.
2. Enable the toggle for the desired workflow setting:

- **Add Approvals**: Requires additional approval for an expense before a payment can be authorized. Once enabled, click the Approver field to select an approver. This person must be a workspace admin. The default approver is the workspace owner.
- **Delay Submissions**: Determines when issue-free expenses are automatically submitted. Once enabled, choose a delay frequency:
-- With delayed submission **enabled**, all reimbursable and non-reimbursable expenses will be submitted at a designated frequency.
-- If delay submission is **disabled**, all reimbursable and non-reimbursable expenses are submitted instantly.

# Set up payment account

The payments section is where you’ll set up your business bank account for payments of expenses and invoices.

1. Click **Workflows**.
2. Enable the Payments toggle.
3. Click **Connect Bank Account**.
4. Follow the prompts to [connect your company bank account](https://help.expensify.com/articles/new-expensify/expenses-&-payments/Connect-a-Business-Bank-Account).
5. Once enabled, choose an authorized expense payer. The authorized payer is a workspace admin who has access to the business bank account. They will be the default reimburser/payor for expenses submitted to the workspace.

{% include faq-begin.md %}

**If I have delayed submission and an approver, what should I expect with a report?**

When Add Approver is enabled with Delay Submission, expense reports go from Open > Processing > Approved. If delayed submission is disabled, expense reports go from Processing > Approved.

{% include faq-end.md %}
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