samples: create custom highlights (#53)

contact-center-insights/createPhraseMatcherAllOf.js

@@ -0,0 +1,90 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(projectId) {
+  // [START contactcenterinsights_create_phrase_matcher_all_of]
+  /**
+   * TODO(developer): Uncomment this variable before running the sample.
+   */
+  // const projectId = 'my_project_id';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createPhraseMatcherAllOf() {
+    const [phraseMatcher] = await client.createPhraseMatcher({
+      parent: client.locationPath(projectId, 'us-central1'),
+      phraseMatcher: {
+        displayName: 'NON_SHIPPING_PHONE_SERVICE',
+        type: 'ALL_OF',
+        active: true,
+        phraseMatchRuleGroups: [
+          {
+            type: 'ANY_OF',
+            phraseMatchRules: [
+              {
+                query: 'PHONE',
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+              {
+                query: 'CELLPHONE',
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+            ],
+          },
+          {
+            type: 'ALL_OF',
+            phraseMatchRules: [
+              {
+                query: 'SHIPPING',
+                negated: true,
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+              {
+                query: 'DELIVERY',
+                negated: true,
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+            ],
+          },
+        ],
+      },
+    });
+    console.info(`Created ${phraseMatcher.name}`);
+  }
+  createPhraseMatcherAllOf();
+  // [END contactcenterinsights_create_phrase_matcher_all_of]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));

contact-center-insights/createPhraseMatcherAnyOf.js

@@ -0,0 +1,71 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+function main(projectId) {
+  // [START contactcenterinsights_create_phrase_matcher_any_of]
+  /**
+   * TODO(developer): Uncomment this variable before running the sample.
+   */
+  // const projectId = 'my_project_id';
+
+  // Imports the Contact Center Insights client.
+  const {
+    ContactCenterInsightsClient,
+  } = require('@google-cloud/contact-center-insights');
+
+  // Instantiates a client.
+  const client = new ContactCenterInsightsClient();
+
+  async function createPhraseMatcherAnyOf() {
+    const [phraseMatcher] = await client.createPhraseMatcher({
+      parent: client.locationPath(projectId, 'us-central1'),
+      phraseMatcher: {
+        displayName: 'PHONE_SERVICE',
+        type: 'ANY_OF',
+        active: true,
+        phraseMatchRuleGroups: [
+          {
+            type: 'ANY_OF',
+            phraseMatchRules: [
+              {
+                query: 'PHONE',
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+              {
+                query: 'CELLPHONE',
+                config: {
+                  exactMatchConfig: {},
+                },
+              },
+            ],
+          },
+        ],
+      },
+    });
+    console.info(`Created ${phraseMatcher.name}`);
+  }
+  createPhraseMatcherAnyOf();
+  // [END contactcenterinsights_create_phrase_matcher_any_of]
+}
+
+process.on('unhandledRejection', err => {
+  console.error(err.message);
+  process.exitCode = 1;
+});
+main(...process.argv.slice(2));

contact-center-insights/test/createPhraseMatcherAllOf.test.js

@@ -0,0 +1,52 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+const {assert} = require('chai');
+const {after, before, describe, it} = require('mocha');
+const cp = require('child_process');
+const execSync = cmd => cp.execSync(cmd, {encoding: 'utf-8'});
+
+const {
+  ContactCenterInsightsClient,
+} = require('@google-cloud/contact-center-insights');
+const client = new ContactCenterInsightsClient();
+
+describe('CreatePhraseMatcherAllOf', () => {
+  let projectId;
+  let phraseMatcherName;
+
+  before(async () => {
+    projectId = await client.getProjectId();
+  });
+
+  after(async () => {
+    client.deletePhraseMatcher({
+      name: phraseMatcherName,
+    });
+  });
+
+  it('should create a phrase matcher', async () => {
+    const stdout = execSync(`node ./createPhraseMatcherAllOf.js ${projectId}`);
+    phraseMatcherName = stdout.slice(8);
+    assert.match(
+      stdout,
+      new RegExp(
+        'Created projects/[0-9]+/locations/us-central1/phraseMatchers/[0-9]+'
+      )
+    );
+  });
+});

contact-center-insights/test/createPhraseMatcherAnyOf.test.js

@@ -0,0 +1,52 @@
+// Copyright 2021 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//     https://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+//
+
+'use strict';
+
+const {assert} = require('chai');
+const {after, before, describe, it} = require('mocha');
+const cp = require('child_process');
+const execSync = cmd => cp.execSync(cmd, {encoding: 'utf-8'});
+
+const {
+  ContactCenterInsightsClient,
+} = require('@google-cloud/contact-center-insights');
+const client = new ContactCenterInsightsClient();
+
+describe('CreatePhraseMatcherAnyOf', () => {
+  let projectId;
+  let phraseMatcherName;
+
+  before(async () => {
+    projectId = await client.getProjectId();
+  });
+
+  after(async () => {
+    client.deletePhraseMatcher({
+      name: phraseMatcherName,
+    });
+  });
+
+  it('should create a phrase matcher', async () => {
+    const stdout = execSync(`node ./createPhraseMatcherAnyOf.js ${projectId}`);
+    phraseMatcherName = stdout.slice(8);
+    assert.match(
+      stdout,
+      new RegExp(
+        'Created projects/[0-9]+/locations/us-central1/phraseMatchers/[0-9]+'
+      )
+    );
+  });
+});