Forgot Password Specifications

15. Forgot Password

Return to Use Case List

Brief Description:

• Allows the students to have an email sent to them to change a forgotten password.

Actors:

• Student
• Super user

Dependencies:

• The user name or email address must be registered in the system.

Event Flows:

Forgot Password Basic Event Flow: 1. The use case begins when the user loads the website 2. The user selects the forgot username/password option 3. The system brings up the forgot password screen 4. The user enters their email address OR username 5. The system verifies the email address OR username belongs to a valid user 6. The system auto generates a temp password and sends to users address 7. The system redisplays the login screen with the message “password sent to email address”

Alternate Event Flow: username or email address is not registered in the system
1. The use case begins when the user loads the website
2. The user selects the forgot username/password option
3. The system brings up the forgot password screen
4. The user enters their email address OR username
5. The system verifies the email address OR username belongs to a valid user
6. The system redisplays the login screen with the message "Invalid username or email address"

Document Contributors: Greg Carter, Rainee Thomas

Return to Use Case List