4.52v Improvements

What's Changed

1. Widget will remain opened/closed across pages domain/subdomains. Widget will load chat instantly if chat is started on another tab of the same page.
2. If NodeJS is used and chat is started on subdomain it will continue on all subdomain of the main domain.
3. On page reload widget will avoid flickering while loading main widget components.
4. Inline form will have a check to avoid it being submitted after chat was closed.
5. Widget sounds settings will remain the same across the domain/subdomain navigation
6. It's possible to mask sensitive information before it sending to Rest API endpoint. https://doc.livehelperchat.com/docs/bot/rest-api#magic-prefixes-for-replaceable-variables
7. Bot log will log much more events and is usefull for bot debugging. It's activated in department edit. Log will appear in audit log.
8. Markdown standard link support for better ChatGPT support.
9. Rest API debug enhancement options. https://doc.livehelperchat.com/docs/bot/rest-api#audit-log
10. If initial intro message was long, we did not scrolled to the bottom as we should.
11. If 'lhaudit','see_audit_system' permission was not set, operator will not see Rest API messages logged in the chat.
12. Now it's possible to block third party chat from incoming webhooks.
13. Sub URL has magic prefix urlencode_ to encode elements in the query. https://doc.livehelperchat.com/docs/bot/rest-api#sub-url
14. Option to disable mail ticket closed for some of the mailbox even if customer e-mail matches few of the tickets.
15. Option to choose to show bot profile in widget theme.
16. Maintenance mode improvements.
17. Stream as HTML support for Rest API calls.
18. Simple search for personal canned messages.
19. In triple quotes sometimes code was parsed as a code. We should not parse anything in triple quotes.
20. Improvements in explanations for e-mail messages.
21. In department list you can search by department alias.
22. Now it's possible to define multiple work periods in the single day.
23. Updated to React 18 widget.
24. Brand new text editor for the operators. Can be activated in the dashboard settings.

No database update this time.

Full Changelog: 4.51v...4.52v

4.51v Message remove

1. Now you can remove selected message completely.
2. Preparation for further works on custom online periods per department.
3. Online/Offline peridios for operator will be tracked more precisely.
4. Switch from || to OR syntax for SQL queries.
5. Hours format for work hours switched to 23:59 as max value for end period.

execute doc/update_db/update_321.sql for update

What's Changed

Full Changelog: 4.50v...4.51v

4.50v Maintenance mode

1. You can put quickly chat into maintenance mode.
2. Improvements how online status is checked once there is no passed department.

execute doc/update_db/update_320.sql for update

4.49v

1. You can set custom department strictly offline

Full Changelog: 4.48v...4.49v

4.48v

1. Mobile notifications will work now for Mobile App. Although correct windows may not open.
2. Chat GPT Flow support In Rest API section. Polling support.
3. Survey page will show only collected items for departments agent is assigned to.
4. Replaceable variables will be supported also in proactive chat invitations.
5. [Telegram] Message edit action support for web UI if visitor edit's it's message.

execute doc/update_db/update_318.sql for update

Full Changelog: 4.47v...4.48v

4.47v

1. Blinking title fixes with one page applications.
2. Option to remember phone, email for the next time visitor starts a chats
3. Chat delete event was missing on chat deletion from list.
4. Compatibility with new Facebook Extension including WhatsApp, Instagram, Messenger support.
5. Statistic chart will not include 17 as default work hour.
6. SSO extension compatibility

Full Changelog: 4.46v...4.47v

4.46v

1. More options to parse incoming request for incoming webhooks
2. Auto responder now can be disabled.
3. Sensitive information display fixes if operator does not have permission to view an e-mail.
4. Preparation for Facebook Messenger extension new version.
5. Check conditions bot response was working incorrectly in some situations.
6. Mail search will lowercase e-mails and remove dots.

execute doc/update_db/update_316.sql for update

What's Changed

Full Changelog: 4.45v...4.46v

4.45v From address clean up for gmail

1. E-Mail conversations search will now use from_address_clean attribute which is a new attribute without dot's in the name.
2. If whisper message is send it won't influence arrows in the dashboard widget or auto responder flow.
3. Chat print window was improved.

There is few queries to populate that field in the update file.
execute doc/update_db/update_315.sql for update

You can also just run this file after you have updated official version. You do not have to run this script if you are not using mail module.

php cron.php -s site_admin -c cron/update/update_445

Full Changelog: 4.44v...4.45v

4.44v Various improvements

What's Changed

1. You can enter IP or IP range in back office which is not allowed to be blocked.
2. Widget theme translations will override only default language and use default translation for other languages.
3. 8.* PHP fixes.
4. Transaction will be used for online vars update to avoid inconsistency.
5. If your VPS has multiple IP you can configure which one should be used fot SMTP sending. DigitalOcean scenario with Reserved IP.
6. Submenu will be hidden for main left menu while rendering back office page.
7. Widget resize improvements.
8. Auto assignment consistency improvements.
9. Views will use dynamic date range and not fixed.
10. Various other fixes/improvements.

Full Changelog: 4.43v...4.44v

4.43v Forms improvements

What's Changed

1. Embedded forms in chat now can completely hide form content on success submission.
2. If embeded form is submitted it's content will be hidden instantly to improve UI

Full Changelog: 4.42v...4.43v