[NEW] [EE] PDF Chat transcript for Omnichannel conversations #27572
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Merged into feature branch :)
Codecov Report
@@ Coverage Diff @@
## develop #27572 +/- ##
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+ Coverage 43.16% 43.37% +0.21%
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Files 814 785 -29
Lines 16244 15549 -695
Branches 2035 1997 -38
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- Hits 7011 6745 -266
+ Misses 8956 8523 -433
- Partials 277 281 +4
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* feat: add toolbox action options component * feat: add export as PDF and send via email options * chore: bump fuselage * chore: update tests * chore: bump fuselage * chore: add hover * chore: lint * chore: remove prop
Co-authored-by: Filipe Marins <filipe.marins@rocket.chat> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat>
Co-authored-by: Kevin Aleman <kaleman960@gmail.com>
…hat into feat/chat-transcript
…hat into feat/chat-transcript
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This PR introduces a new Enterprise capability: the ability to export whole Omnichannel conversations as PDFs.
Upon request (or automatically at closure time, depending on agent's settings) a PDF file will be generated and sent to the requesting agent, with all the information about the conversation, as well as messages and images sent (only PNG/JPG supported at the moment)
Has support for rich text (with Markdown) and for emojis (default emojis)!
Proposed changes (including videos or screenshots)
Issue(s)
Steps to test or reproduce
Further comments
New Closing chat experience
Configure export settings (per agent) from My Account
Generated PDF
Generated PDF with Code blocks
Generated PDF Header (with agent/company information)
