Feedback Channels

As a development team we want to be present on many channels (github issues, telegram, twitter, stack overflow). We want to be responsive and at the same time be effective, for example, we want to avoid having to provide the same answer on different channels. This page describes how the development team intends to use and be active on the different channels.

Github issues

Github issues should be used for bugs and feature requests. How to submit good bugs and feature requests is described in How to Contribute and how we track issues is described in Issue Tracking.

Notice, we don't want to use Github Issues for general 'how-to' questions about Superblocks Lab. We will therefore redirect general 'how-to' questions to Stack Overflow.

Stack overflow

Stack overflow is the best place for getting high quality answers. Many Superblocks community members are already on Stack Overflow and provide great answers to 'how-to' questions. A development team member tracks stack overflow for questions without an answer and jumps in as needed.

Therefore please do not be upset when we close an issue with the comment to ask a question on Stack Overflow.

Teletgram Chat Room

Our Telegram provides a place where the Community can get together and collaborate. It is actually great to see that folks have already started to collaborate and support each other there.

The Superblocks team will try to provide as much feedback as possible but we hope we can build a healthy comminity in everyone could help each other without us having to intermedidate all the time (Decentralization!)

Twitter

We use the @getsuperblocks account on twitter for announcements and members from the development team watch for tweets for @getsuperblocks.