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failing to screen share #8926

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vaschw opened this issue Feb 25, 2019 · 7 comments
Closed

failing to screen share #8926

vaschw opened this issue Feb 25, 2019 · 7 comments
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@vaschw
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vaschw commented Feb 25, 2019

Description

Failing to screen share.

Steps to reproduce

-Use two computers to log in to two accounts on riot.im, using the web browser interface.
-I'm using Firefox 64.0 on each computer (one 32-bit, one 64-bit)
-Get both accounts into same chat room
-Neither computer has a microphone or a camera, so plug in a microphone to each computer.
-On one computer, shift-click the "video" button to start a call and initiate a screen share.
-Firefox requests permission to share the screen. Allow sharing of the "Entire screen".
-Firefox now requests access to the microphone. Allow it.
-This initiates a call, with an attempted screen share.
-Accept the call on the other computer.

Resulting popup on the computer receiving the call (happens instantly):
"Call Failed. Couldn't start capturing media! Is your microphone set up and does this app have permission?"

On the calling computer:
It continues to ring for some time, not seeing an answer, and eventually times out.
"Call Timeout: The remote side failed to pick up."

Yes, both microphones are plugged in. The microphones should also have permission, because I can attempt to initiate the call in the other direction and this causes me to be asked for permission to use the microphone on the other previously-receiving / now-sending computer. Both computers have the same popup, even after repeated attempts at calling in both directions.

Version information

  • Platform: web (in-browser)

For the web app:

  • Browser: Firefox 64.0 (64-bit) and 64.0.2 (32-bit) on the two computers
  • OS: Windows 7 (both computers)
  • URL: riot.im/app
@jryans
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jryans commented Feb 26, 2019

Do calls work successfully when screen sharing is not used?

@jryans jryans added the X-Needs-Info This issue is blocked awaiting information from the reporter label Feb 26, 2019
@t3chguy
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t3chguy commented Feb 26, 2019

Is this not simply related to the fact that to pick up a Video (screenshare) call you need a Video source (webcam)?

@vaschw
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vaschw commented Feb 27, 2019 via email

@t3chguy
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t3chguy commented Feb 27, 2019

@vaschw

"Call Failed. Couldn't start capturing media! Is your microphone set up and does this app have permission?"

The error is a bit useless but this error is probably saying that you're trying to answer a video call (screen sharing is video) but have don't have the matching device, e.g webcam, its a bit annoying that Riot doesn't support answering a Video call with voice-only but that's #466

@vaschw
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vaschw commented Mar 6, 2019 via email

@t3chguy
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t3chguy commented Mar 6, 2019

@vaschw Yes. That's issue #466 as linked in my previous comment.

@jryans
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jryans commented Mar 6, 2019

It looks like this is a duplicate of #466. Please let me know if I have misunderstood.

@jryans jryans closed this as completed Mar 6, 2019
su-ex added a commit to SchildiChat/element-web that referenced this issue Aug 1, 2022
* Enable URL tooltips on hover for Element Desktop ([\element-hq#22286](element-hq#22286)). Fixes undefined/element-web#6532.
* Hide screenshare button in video rooms on Desktop ([\element-hq#9045](matrix-org/matrix-react-sdk#9045)).
* Add a developer command to reset Megolm and Olm sessions ([\element-hq#9044](matrix-org/matrix-react-sdk#9044)).
* add spaces to TileErrorBoundary ([\element-hq#9012](matrix-org/matrix-react-sdk#9012)). Contributed by @HarHarLinks.
* Location sharing - add localised strings to map ([\element-hq#9025](matrix-org/matrix-react-sdk#9025)). Fixes element-hq#21443. Contributed by @kerryarchibald.
* Added trim to ignore whitespaces in email check ([\#9027](matrix-org/matrix-react-sdk#9027)). Contributed by @ankur12-1610.
* Improve _GenericEventListSummary.scss ([\element-hq#9005](matrix-org/matrix-react-sdk#9005)). Contributed by @luixxiul.
* Live location share - tiles without tile server (PSG-591) ([\element-hq#8962](matrix-org/matrix-react-sdk#8962)). Contributed by @kerryarchibald.
* Add option to display tooltip on link hover ([\element-hq#8394](matrix-org/matrix-react-sdk#8394)). Fixes element-hq#21907.
* Support a module API surface for custom functionality ([\element-hq#8246](matrix-org/matrix-react-sdk#8246)).
* Adjust encryption copy when creating a video room ([\element-hq#8989](matrix-org/matrix-react-sdk#8989)). Fixes element-hq#22737.
* Add bidirectonal isolation for pills ([\element-hq#8985](matrix-org/matrix-react-sdk#8985)). Contributed by @sha-265.
* Delabs `Show current avatar and name for users in message history` ([\element-hq#8764](matrix-org/matrix-react-sdk#8764)). Fixes element-hq#22336.
* Live location share - open latest location in map site ([\element-hq#8981](matrix-org/matrix-react-sdk#8981)). Contributed by @kerryarchibald.
* Improve LinkPreviewWidget ([\element-hq#8881](matrix-org/matrix-react-sdk#8881)). Fixes element-hq#22634. Contributed by @luixxiul.
* Render HTML topics in rooms on space home ([\element-hq#8939](matrix-org/matrix-react-sdk#8939)).
* Hide timestamp on event tiles being edited on every layout ([\element-hq#8956](matrix-org/matrix-react-sdk#8956)). Contributed by @luixxiul.
* Introduce new copy icon ([\element-hq#8942](matrix-org/matrix-react-sdk#8942)).
* Allow finding group DMs by members in spotlight ([\element-hq#8922](matrix-org/matrix-react-sdk#8922)). Fixes element-hq#22564. Contributed by @justjanne.
* Live location share - explicitly stop beacons replaced beacons ([\element-hq#8933](matrix-org/matrix-react-sdk#8933)). Contributed by @kerryarchibald.
* Remove unpin from widget kebab menu ([\element-hq#8924](matrix-org/matrix-react-sdk#8924)).
* Live location share - redact related locations on beacon redaction ([\element-hq#8926](matrix-org/matrix-react-sdk#8926)). Contributed by @kerryarchibald.
* Live location share - disallow message pinning ([\element-hq#8928](matrix-org/matrix-react-sdk#8928)). Contributed by @kerryarchibald.
* Remove the ability to hide yourself in video rooms ([\element-hq#22806](element-hq#22806)). Fixes element-hq#22805.
* Unbreak in-app permalink tooltips  ([\element-hq#9100](matrix-org/matrix-react-sdk#9100)).
* Add space for the stroke on message editor on IRC layout ([\element-hq#9030](matrix-org/matrix-react-sdk#9030)). Fixes element-hq#22785. Contributed by @luixxiul.
* Fix pinned messages not re-linkifying on edit ([\element-hq#9042](matrix-org/matrix-react-sdk#9042)). Fixes element-hq#22726.
* Don't unnecessarily persist the host signup dialog ([\element-hq#9043](matrix-org/matrix-react-sdk#9043)). Fixes element-hq#22778.
* Fix URL previews causing messages to become unrenderable ([\element-hq#9028](matrix-org/matrix-react-sdk#9028)). Fixes element-hq#22766.
* Fix event list summaries including invalid events ([\element-hq#9041](matrix-org/matrix-react-sdk#9041)). Fixes element-hq#22790.
* Correct accessibility labels for unread rooms in spotlight ([\element-hq#9003](matrix-org/matrix-react-sdk#9003)). Contributed by @justjanne.
* Enable search strings highlight on bubble layout ([\element-hq#9032](matrix-org/matrix-react-sdk#9032)). Fixes element-hq#22786. Contributed by @luixxiul.
* Unbreak URL preview for formatted links with tooltips ([\element-hq#9022](matrix-org/matrix-react-sdk#9022)). Fixes element-hq#22764.
* Re-add margin to tiles based on EventTileBubble ([\element-hq#9015](matrix-org/matrix-react-sdk#9015)). Fixes element-hq#22772. Contributed by @luixxiul.
* Fix Shortcut prompt for Search showing in minimized Roomlist ([\element-hq#9014](matrix-org/matrix-react-sdk#9014)). Fixes element-hq#22739. Contributed by @justjanne.
* Fix avatar position on event info line for hidden events on a thread ([\element-hq#9019](matrix-org/matrix-react-sdk#9019)). Fixes element-hq#22777. Contributed by @luixxiul.
* Fix lost padding of event tile info line ([\element-hq#9009](matrix-org/matrix-react-sdk#9009)). Fixes element-hq#22754 and element-hq#22759. Contributed by @luixxiul.
* Align verification bubble with normal event tiles on IRC layout ([\element-hq#9001](matrix-org/matrix-react-sdk#9001)). Fixes element-hq#22758. Contributed by @luixxiul.
* Ensure timestamp on generic event list summary is not hidden from TimelineCard ([\element-hq#9000](matrix-org/matrix-react-sdk#9000)). Fixes element-hq#22755. Contributed by @luixxiul.
* Fix headings margin on security user settings tab ([\element-hq#8826](matrix-org/matrix-react-sdk#8826)). Contributed by @luixxiul.
* Fix timestamp position on file panel ([\element-hq#8976](matrix-org/matrix-react-sdk#8976)). Fixes element-hq#22718. Contributed by @luixxiul.
* Stop using :not() pseudo class for mx_GenericEventListSummary ([\element-hq#8944](matrix-org/matrix-react-sdk#8944)). Fixes element-hq#22602. Contributed by @luixxiul.
* Don't show the same user twice in Spotlight ([\element-hq#8978](matrix-org/matrix-react-sdk#8978)). Fixes element-hq#22697.
* Align the right edge of expand / collapse link buttons of generic event list summary in bubble layout with a variable ([\element-hq#8992](matrix-org/matrix-react-sdk#8992)). Fixes element-hq#22743. Contributed by @luixxiul.
* Display own avatars on search results panel in bubble layout ([\element-hq#8990](matrix-org/matrix-react-sdk#8990)). Contributed by @luixxiul.
* Fix text flow of thread summary content on threads list ([\element-hq#8991](matrix-org/matrix-react-sdk#8991)). Fixes element-hq#22738. Contributed by @luixxiul.
* Fix the size of the clickable area of images ([\element-hq#8987](matrix-org/matrix-react-sdk#8987)). Fixes element-hq#22282.
* Fix font size of MessageTimestamp on TimelineCard ([\element-hq#8950](matrix-org/matrix-react-sdk#8950)). Contributed by @luixxiul.
* Improve security room settings tab style rules ([\element-hq#8844](matrix-org/matrix-react-sdk#8844)). Fixes element-hq#22575. Contributed by @luixxiul.
* Align E2E icon and avatar of info tile in compact modern layout ([\element-hq#8965](matrix-org/matrix-react-sdk#8965)). Fixes element-hq#22652. Contributed by @luixxiul.
* Fix clickable area of general event list summary toggle ([\element-hq#8979](matrix-org/matrix-react-sdk#8979)). Fixes element-hq#22722. Contributed by @luixxiul.
* Fix resizing room topic ([\element-hq#8966](matrix-org/matrix-react-sdk#8966)). Fixes element-hq#22689.
* Dismiss the search dialogue when starting a DM ([\element-hq#8967](matrix-org/matrix-react-sdk#8967)). Fixes element-hq#22700.
* Fix "greyed out" text style inconsistency on search result panel ([\element-hq#8974](matrix-org/matrix-react-sdk#8974)). Contributed by @luixxiul.
* Add top padding to EventTilePreview loader ([\element-hq#8977](matrix-org/matrix-react-sdk#8977)). Fixes element-hq#22719. Contributed by @luixxiul.
* Fix read receipts group position on TimelineCard in compact modern/group layout ([\element-hq#8971](matrix-org/matrix-react-sdk#8971)). Fixes element-hq#22715. Contributed by @luixxiul.
* Fix calls on homeservers without the unstable thirdparty endpoints. ([\element-hq#8931](matrix-org/matrix-react-sdk#8931)). Fixes element-hq#21680. Contributed by @deepbluev7.
* Enable ReplyChain text to be expanded on IRC layout ([\element-hq#8959](matrix-org/matrix-react-sdk#8959)). Fixes element-hq#22709. Contributed by @luixxiul.
* Fix hidden timestamp on message edit history dialog ([\element-hq#8955](matrix-org/matrix-react-sdk#8955)). Fixes element-hq#22701. Contributed by @luixxiul.
* Enable ReplyChain text to be expanded on bubble layout ([\element-hq#8958](matrix-org/matrix-react-sdk#8958)). Fixes element-hq#22709. Contributed by @luixxiul.
* Fix expand/collapse state wrong in metaspaces ([\element-hq#8952](matrix-org/matrix-react-sdk#8952)). Fixes element-hq#22632.
* Location (live) share replies now provide a fallback content ([\element-hq#8949](matrix-org/matrix-react-sdk#8949)).
* Fix space settings not opening for script-created spaces ([\element-hq#8957](matrix-org/matrix-react-sdk#8957)). Fixes element-hq#22703.
* Respect `filename` field on `m.file` events ([\element-hq#8951](matrix-org/matrix-react-sdk#8951)).
* Fix PlatformSettingsHandler always returning true due to returning a Promise ([\element-hq#8954](matrix-org/matrix-react-sdk#8954)). Fixes element-hq#22616.
* Improve high-contrast support for spotlight ([\element-hq#8948](matrix-org/matrix-react-sdk#8948)). Fixes element-hq#22481. Contributed by @justjanne.
* Fix wrong assertions that all media events have a mimetype ([\element-hq#8946](matrix-org/matrix-react-sdk#8946)). Fixes matrix-org/element-web-rageshakes#13727.
* Make invite dialogue fixed height ([\element-hq#8934](matrix-org/matrix-react-sdk#8934)). Fixes element-hq#22659.
* Fix all megolm error reported as unknown ([\element-hq#8916](matrix-org/matrix-react-sdk#8916)).
* Remove line-height declarations from _ReplyTile.scss ([\element-hq#8932](matrix-org/matrix-react-sdk#8932)). Fixes element-hq#22687. Contributed by @luixxiul.
* Reduce video rooms log spam ([\element-hq#8913](matrix-org/matrix-react-sdk#8913)).
* Correct new search input’s rounded corners ([\element-hq#8921](matrix-org/matrix-react-sdk#8921)). Fixes element-hq#22576. Contributed by @justjanne.
* Align unread notification dot on threads list in compact modern=group layout ([\element-hq#8911](matrix-org/matrix-react-sdk#8911)). Fixes element-hq#22677. Contributed by @luixxiul.
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