Android update rolling back

[cosmith]

Hi,
We recently deployed CodePush in our app. Everything is going fine on iOS but the Android version doesn't update. Looking at the logs on one of our devices we found the An update is available, but it is being ignored due to having been previously rolled back. message.

• react-native-code-push version: 1.16.1-beta
• react-native version: ~0.38.0
• iOS/Android/Windows version:
• Does this reproduce on a debug build or release build? release
• Does this reproduce on a simulator, or only on a physical device? physical
• Repro steps and/or stack trace:

code-push deployment history Truckfly Production

┌───────┬──────────────┬─────────────┬───────────┬───────────────────────────────┬───────────────────────────────┐
│ Label │ Release Time │ App Version │ Mandatory │ Description                   │ Install Metrics               │
├───────┼──────────────┼─────────────┼───────────┼───────────────────────────────┼───────────────────────────────┤
│ v1    │ 3 days ago   │ 3.3.0       │ No        │ [ANDROID]                     │ Active: 0.11% (21 of 19,228)  │
│       │              │             │           │ * Show CodePush Version       │ Total: 21 (1 pending)         │
│       │              │             │           │ * Fix bug in foreign comments │                               │
│       │              │             │           │ * Allow optional fields       │                               │
├───────┼──────────────┼─────────────┼───────────┼───────────────────────────────┼───────────────────────────────┤
│ v2    │ 3 days ago   │ 3.3.0       │ No        │ [IOS]                         │ Active: 19% (3,607 of 19,228) │
│       │              │             │           │ * Show CodePush Version       │ Total: 4,225 (1,069 pending)  │
│       │              │             │           │ * Fix bug in foreign comments │ Rollbacks: 63                 │
│       │              │             │           │ * Allow optional fields       │                               │
├───────┼──────────────┼─────────────┼───────────┼───────────────────────────────┼───────────────────────────────┤
│ v3    │ 2 hours ago  │ 3.3.0       │ Yes       │ [ANDROID]                     │ Active: 0.11% (21 of 19,228)  │
│       │              │             │           │ * Add GPS survey              │ Total: 21                     │
│       │              │             │           │ * Fix crash in comment menu   │                               │
├───────┼──────────────┼─────────────┼───────────┼───────────────────────────────┼───────────────────────────────┤
│ v4    │ 2 hours ago  │ 3.3.0       │ Yes       │ [IOS]                         │ Active: 4.1% (789 of 19,228)  │
│       │              │             │           │ * Add GPS survey              │ Total: 789                    │
│       │              │             │           │ * Fix crash in comment menu   │ Rollbacks: 5                  │
└───────┴──────────────┴─────────────┴───────────┴───────────────────────────────┴───────────────────────────────┘

Any ideas?

[max-mironov]

Hi @cosmith, do you have separate apps for iOS and Android with different deployment keys? If not this may be the root cause of this issues. Please let us know.

[cosmith]

Hi, we have the same deployment key on both apps.

We managed to find the actual error by reinstalling the app from the store on the device where it wasn't working:

02-23 14:48:14.856 15741 15757 W System.err: com.microsoft.codepush.react.CodePushInvalidUpdateException: Update is invalid - A JS bundle file named "index.android.bundle" could not be found within the downloaded contents. Please check that you are releasing your CodePush updates using the exact same JS bundle file name that was shipped with your app's binary.
02-23 14:48:14.857 15741 15757 W System.err:    at com.microsoft.codepush.react.CodePushUpdateManager.downloadPackage(CodePushUpdateManager.java:239)
02-23 14:48:14.857 15741 15757 W System.err:    at com.microsoft.codepush.react.CodePushNativeModule$3.doInBackground(CodePushNativeModule.java:232)
02-23 14:48:14.857 15741 15757 W System.err:    at com.microsoft.codepush.react.CodePushNativeModule$3.doInBackground(CodePushNativeModule.java:226)
02-23 14:48:14.868 15741 15787 I ReactNativeJS: [CodePush] An unknown error occurred.
02-23 14:48:14.868 15741 15787 I ReactNativeJS: [CodePush] Update is invalid - A JS bundle file named "index.android.bundle" could not be found within the downloaded contents. Please check that you are releasing your CodePush updates using the exact same JS bundle file name that was shipped with your app's binary.

[max-mironov]

Thank you for your reply @cosmith!
Anyway as stated here https://microsoft.github.io/code-push/docs/cli.html#link-3
"NOTE: Using the same app for iOS and Android may cause installation exceptions because the CodePush update package produced for iOS will have different content from the update produced for Android."

So it would be better to create separate apps. Please let us know if you need further help or we can close the ticket?

[cosmith]

Ok I think we figured it out: since we deploy on the same key, and we deployed iOS right after Android in both cases, it worked for 3 minutes (where we tested it on our devices) and then stopped working.

[max-mironov]

Correct, please let us know if deploying to separate platforms resolve the issue.

[cosmith]

@max-mironov thanks! I think this should be a lot more visible in the docs, not buried in a note like it is right now. Maybe change the message to:

WARNING: Using the same app for iOS and Android will cause installation exceptions because the CodePush update package produced for iOS will have different content from the update produced for Android.

[max-mironov]

@cosmith that make sense, thank you for feedback. Will try to update docs to make things more evident.
If you don't mind I'm closing the issue for now, feel free to reopen or create a new one in case of any questions.

[cosmith]

Sure, thanks for your help!