Commercial FAQ
Qtrac-Qik is an open source project aimed to gather as much information as possible from the Qt library internals in order to analyse applications behavior. Qtrac-Pro is a commercial program built on top of Qtrac-Qik providing graphical view of the dynamics of your application in real time making a debugging session an enhanced experience, and provide additional support options for customers.
There is a 30 day free trial licence, just download qtrac-pro and fetch a licence, a trial licence will be automatically issued to you so you can evaluate the product without any restriction.
I'm sure you're very nice but no. Everyone pays the same price.
See COMM-LICENSE in the root of the Qtrac repo.
Purchasing Qtrac-pro means to acquire a single-person licence for 1 year period with email support. There is no other limits, i.e. the software is not bounded to any artificial limit e.g. max number of threads, etc... The licence is not transferable and comes with free updates for the validity period.
If you wish to expand your Qtrac-Pro expiry time email support@qtrac.org so we can update your account and let you know how we will bill you.
You must have an active subscription to run Qtrac-Pro. After a one week grace period, you'll lose priority support and you won't get any more updates or bug fixes, and Qtrac-Pro will refuse to work anymore.
Send an email to support@qtrac.org so we can see it in more detail.
Licenses are not transferable to another company/person. We will transfer the license from a user-specific email to a group email address (e.g. john_smith@example.com -> tech@example.com) but only for the same domain. It is strongly recommended that you buy the license using a group email address so the license is not attached to any one employee's email address.
Your purchase gets you a unique access URL for downloading Qtrac-Pro. The license agreement requires you to keep this access URL private. If we find your access URL is ever publicized:
- We'll send you a warning email with details. You need to remove the content and send a new email address so we can generate a new access URL for you. The old access URL will stop working immediately so you'll need to update your apps.
- If your access URL is publicized a second time, we reserve the right to permanently remove access (but won't unless it's really egregious - sloppy contractors happen).
The downloaded software is bounded
Yes, up to two weeks after purchase. Let us know the reason and maybe we can help but either way it's not a problem. Email support@contribsys.com.
If you purchased Sidekiq Enterprise via invoice, there's nothing to do. Each annual invoice is paid separately.
If you purchased Sidekiq Pro or Enterprise with a credit card, log into Plasso with your email address, click the Billing tab, enter your card info and hit Save. I can't provide support for the Plasso website and don't have the ability to edit customer info - if you can't log in or change your credit card, you can always let your current subscription expire and purchase a new subscription.
Sidekiq Pro is sold as is, no change to terms. Sidekiq Enterprise customers purchasing 500 threads or more can ask for changes to the terms and conditions. Email your concerns and we can negotiate something.
Sidekiq Pro is credit card only, no exceptions.
The base price for Sidekiq Enterprise is credit card only. Only exception is for legacy invoice customers who remain in good standing by paying within the NET15 terms.
Customers who purchase 500 threads or more ($3900/yr+) can pay via invoice and get NET30 payment terms.
