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Http error 500 after upgrading to nextcloud 18.0.0.7 #18610

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falcosmash opened this issue Dec 30, 2019 · 2 comments
Closed

Http error 500 after upgrading to nextcloud 18.0.0.7 #18610

falcosmash opened this issue Dec 30, 2019 · 2 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@falcosmash
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Server configuration

**Operating system:Ubuntu 18.04 lts

**Web server:Apache 2.4.29

**Database:10.1.43

**PHP version:7.4.1

**Nextcloud version:18.0.0.7

HTTP ERROR 500

List of activated apps:

App list 
Enabled:
  - accessibility: 1.4.0
  - activity: 2.11.0
  - admin_audit: 1.8.0
  - cloud_federation_api: 1.1.0
  - comments: 1.8.0
  - cospend: 0.2.0
  - dav: 1.14.0
  - encryption: 2.6.0
  - end_to_end_encryption: 1.1.0
  - extract: 1.2.2
  - federatedfilesharing: 1.8.0
  - federation: 1.8.0
  - files: 1.13.1
  - files_automatedtagging: 1.8.0
  - files_external: 1.9.0
  - files_rightclick: 0.15.2
  - files_sharing: 1.10.1
  - files_trashbin: 1.8.0
  - files_versions: 1.11.0
  - files_videoplayer: 1.7.0
  - firstrunwizard: 2.7.0
  - logreader: 2.3.0
  - lookup_server_connector: 1.6.0
  - mail: 0.21.0
  - nextcloud_announcements: 1.7.0
  - notifications: 2.6.0
  - oauth2: 1.6.0
  - password_policy: 1.8.0
  - photos: 1.0.0
  - privacy: 1.2.0
  - provisioning_api: 1.8.0
  - recommendations: 0.6.0
  - richdocuments: 3.5.0
  - serverinfo: 1.8.0
  - settings: 1.0.0
  - spreed: 8.0.0-alpha.2
  - support: 1.1.0
  - survey_client: 1.6.0
  - systemtags: 1.8.0
  - tasks: 0.11.3
  - text: 1.2.3
  - theming: 1.9.0
  - twofactor_backupcodes: 1.7.0
  - twofactor_totp: 4.1.1
  - twofactor_u2f: 5.0.1
  - unsplash: 1.1.4
  - updatenotification: 1.8.0
  - viewer: 1.2.0
  - workflowengine: 2.0.0
Disabled:
  - files_pdfviewer
  - sharebymail
  - user_ldap

Nextcloud configuration:

Config report 
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.whywindows.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "18.0.0.7",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "updater.release.channel": "beta",
        "overwrite.cli.url": "https:\/\/nextcloud.whywindows.com",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "mysql.utf8mb4": true,
        "app_install_overwrite": [
            "unsplash",
            "socialsharing_facebook",
            "end_to_end_encryption",
            "files_downloadactivity",
            "files_trackdownloads",
            "announcementcenter",
            "spreed",
            "files_automatedtagging",
            "fulltextsearch",
            "hsts",
            "uploaddetails",
            "socialsharing_email",
            "user_external"
        ],
        "data-fingerprint": "f0b280e8f0c8051a37b9eac46e31df1e",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    },
    "apps": {
        "accessibility": {
            "enabled": "yes",
            "installed_version": "1.4.0",
            "types": ""
        },
        "activity": {
            "enabled": "yes",
            "installed_version": "2.11.0",
            "types": "filesystem"
        },
        "admin_audit": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "logging"
        },
        "announcementcenter": {
            "enabled": "no",
            "installed_version": "3.6.1",
            "types": "logging"
        },
        "apporder": {
            "enabled": "no",
            "installed_version": "0.8.0",
            "types": ""
        },
        "audioplayer": {
            "enabled": "no",
            "installed_version": "2.6.0",
            "types": "filesystem"
        },
        "backgroundjob": {
            "lastjob": "752"
        },
        "bookmarks_fulltextsearch": {
            "enabled": "no",
            "installed_version": "1.2.0",
            "types": ""
        },
        "bruteforcesettings": {
            "enabled": "no",
            "installed_version": "1.4.0",
            "types": ""
        },
        "calendar": {
            "enabled": "no",
            "installed_version": "1.7.1",
            "types": ""
        },
        "cloud_federation_api": {
            "enabled": "yes",
            "installed_version": "1.1.0",
            "types": "filesystem"
        },
        "comments": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "logging"
        },
        "contacts": {
            "enabled": "no",
            "installed_version": "3.1.6",
            "types": ""
        },
        "core": {
            "backgroundjobs_mode": "cron",
            "default_encryption_module": "OC_DEFAULT_MODULE",
            "encryption_enabled": "no",
            "enterpriseLogoChecked": "yes",
            "installed.bundles": "[\"CoreBundle\"]",
            "installedat": "1550435067.2348",
            "lastcron": "1577706007",
            "lastupdateResult": "[]",
            "lastupdatedat": "1577703859",
            "oc.integritycheck.checker": "[]",
            "public_files": "files_sharing\/public.php",
            "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
            "scss.variables": "40dd257f51171477bcb29d6a08b4c503",
            "theming.variables": "2250e389890dbd9058a315648eca71f3",
            "updater.secret.created": "1577667621",
            "vendor": "nextcloud"
        },
        "cospend": {
            "enabled": "yes",
            "installed_version": "0.2.0",
            "types": ""
        },
        "dashboard": {
            "enabled": "no",
            "installed_version": "6.0.0",
            "types": ""
        },
        "data_request": {
            "enabled": "no",
            "installed_version": "1.2.0",
            "types": ""
        },
        "dav": {
            "buildCalendarReminderIndex": "yes",
            "buildCalendarSearchIndex": "yes",
            "chunks_migrated": "1",
            "enabled": "yes",
            "installed_version": "1.14.0",
            "regeneratedBirthdayCalendarsForYearFix": "yes",
            "sendEventRemindersPush": "yes",
            "types": "filesystem"
        },
        "deck": {
            "enabled": "no",
            "installed_version": "0.5.2",
            "types": "logging"
        },
        "encryption": {
            "enabled": "yes",
            "encryptHomeStorage": "1",
            "installed_version": "2.6.0",
            "masterKeyId": "master_472509d7",
            "publicShareKeyId": "pubShare_472509d7",
            "recoveryKeyId": "recoveryKey_45365651",
            "types": "filesystem"
        },
        "end_to_end_encryption": {
            "enabled": "yes",
            "installed_version": "1.1.0",
            "types": "filesystem"
        },
        "event_update_notification": {
            "enabled": "no",
            "installed_version": "1.0.0",
            "types": "logging,dav"
        },
        "external": {
            "enabled": "no",
            "installed_version": "3.2.0",
            "types": ""
        },
        "extract": {
            "enabled": "yes",
            "installed_version": "1.2.2",
            "types": ""
        },
        "federatedfilesharing": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": ""
        },
        "federation": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "authentication"
        },
        "files": {
            "cronjob_scan_files": "500",
            "default_quota": "1 GB",
            "enabled": "yes",
            "installed_version": "1.13.1",
            "types": "filesystem"
        },
        "files_accesscontrol": {
            "enabled": "no",
            "installed_version": "1.7.0",
            "types": "filesystem"
        },
        "files_antivirus": {
            "av_path": "\/usr\/bin\/clamscan",
            "enabled": "no",
            "installed_version": "2.0.1",
            "types": "filesystem,dav"
        },
        "files_automatedtagging": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "filesystem"
        },
        "files_downloadactivity": {
            "enabled": "no",
            "installed_version": "1.6.0",
            "types": "filesystem"
        },
        "files_external": {
            "enabled": "yes",
            "installed_version": "1.9.0",
            "types": "filesystem"
        },
        "files_pdfviewer": {
            "enabled": "no",
            "installed_version": "1.7.0",
            "types": ""
        },
        "files_rightclick": {
            "enabled": "yes",
            "installed_version": "0.15.2",
            "types": ""
        },
        "files_sharing": {
            "enabled": "yes",
            "installed_version": "1.10.1",
            "types": "filesystem"
        },
        "files_texteditor": {
            "enabled": "no",
            "installed_version": "2.8.0",
            "types": ""
        },
        "files_trackdownloads": {
            "enabled": "no",
            "installed_version": "1.6.0",
            "types": "filesystem"
        },
        "files_trashbin": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "filesystem,dav"
        },
        "files_versions": {
            "enabled": "yes",
            "installed_version": "1.11.0",
            "types": "filesystem,dav"
        },
        "files_videoplayer": {
            "enabled": "yes",
            "installed_version": "1.7.0",
            "types": ""
        },
        "firstrunwizard": {
            "enabled": "yes",
            "installed_version": "2.7.0",
            "types": "logging"
        },
        "fulltextsearch": {
            "enabled": "no",
            "installed_version": "1.3.6",
            "types": ""
        },
        "gallery": {
            "enabled": "no",
            "installed_version": "18.4.0",
            "types": ""
        },
        "hsts": {
            "enabled": "no",
            "installed_version": "0.3.0",
            "types": "prelogin"
        },
        "logreader": {
            "enabled": "yes",
            "installed_version": "2.3.0",
            "types": ""
        },
        "lookup_server_connector": {
            "enabled": "yes",
            "installed_version": "1.6.0",
            "types": "authentication"
        },
        "mail": {
            "enabled": "yes",
            "installed_version": "0.21.0",
            "types": ""
        },
        "music": {
            "enabled": "no",
            "installed_version": "0.9.3",
            "types": "filesystem"
        },
        "nextcloud_announcements": {
            "enabled": "yes",
            "installed_version": "1.7.0",
            "pub_date": "Thu, 24 Oct 2019 00:00:00 +0200",
            "types": "logging"
        },
        "notifications": {
            "enabled": "yes",
            "installed_version": "2.6.0",
            "types": "logging"
        },
        "oauth2": {
            "enabled": "yes",
            "installed_version": "1.6.0",
            "types": "authentication"
        },
        "ocsms": {
            "enabled": "no",
            "installed_version": "2.1.1",
            "types": ""
        },
        "ojsxc": {
            "apiSecret": "uHozbOeLFLAMQktoqCyKjQV",
            "enabled": "no",
            "installed_version": "3.4.3",
            "types": "prelogin"
        },
        "password_policy": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": ""
        },
        "passwords": {
            "SSEv1ServerKey": "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",
            "backups\/moved": "yes",
            "enabled": "no",
            "installed_version": "2019.12.0",
            "migration\/customFields": "2019.7.2",
            "passwords\/localdb\/type": "hibp",
            "survey\/server\/notification": "1567602376",
            "types": "",
            "users\/deleted": "[]"
        },
        "phonetrack": {
            "enabled": "no",
            "installed_version": "0.5.2",
            "types": ""
        },
        "photos": {
            "enabled": "yes",
            "installed_version": "1.0.0",
            "types": ""
        },
        "preferred_providers": {
            "enabled": "no",
            "installed_version": "1.4.0",
            "provider_token": "511d78fcaad309f39976346cef061807",
            "types": ""
        },
        "privacy": {
            "enabled": "yes",
            "fullDiskEncryptionEnabled": "1",
            "installed_version": "1.2.0",
            "types": ""
        },
        "provisioning_api": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "prevent_group_restriction"
        },
        "quicknotes": {
            "enabled": "no",
            "installed_version": "0.2.1",
            "types": ""
        },
        "quota_warning": {
            "enabled": "no",
            "installed_version": "1.6.0",
            "types": "filesystem"
        },
        "radio": {
            "enabled": "no",
            "installed_version": "0.6.4",
            "types": ""
        },
        "ransomware_detection": {
            "debug": "0",
            "enabled": "no",
            "installed_version": "0.4.3",
            "types": "logging"
        },
        "ransomware_protection": {
            "enabled": "no",
            "installed_version": "1.3.0",
            "types": "logging"
        },
        "recommendations": {
            "enabled": "yes",
            "installed_version": "0.6.0",
            "types": ""
        },
        "richdocuments": {
            "canonical_webroot": "",
            "doc_format": "ooxml",
            "enabled": "yes",
            "external_apps": "",
            "installed_version": "3.5.0",
            "types": "filesystem,dav,prevent_group_restriction"
        },
        "serverinfo": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": ""
        },
        "settings": {
            "enabled": "yes",
            "installed_version": "1.0.0",
            "types": ""
        },
        "sharebymail": {
            "enabled": "no",
            "installed_version": "1.8.0",
            "types": "filesystem"
        },
        "socialsharing_diaspora": {
            "enabled": "no",
            "installed_version": "1.0.5",
            "types": ""
        },
        "socialsharing_email": {
            "enabled": "no",
            "installed_version": "1.0.6",
            "types": ""
        },
        "socialsharing_facebook": {
            "enabled": "no",
            "installed_version": "1.0.5",
            "types": ""
        },
        "socialsharing_googleplus": {
            "enabled": "no",
            "installed_version": "1.0.4",
            "types": ""
        },
        "socialsharing_twitter": {
            "enabled": "no",
            "installed_version": "1.0.4",
            "types": ""
        },
        "spreed": {
            "enabled": "yes",
            "hide_signaling_warning": "no",
            "installed_version": "8.0.0-alpha.2",
            "project_access_invalidated": "1",
            "signaling_servers": "***REMOVED SENSITIVE VALUE***",
            "signaling_ticket_secret": "***REMOVED SENSITIVE VALUE***",
            "stun_servers": "***REMOVED SENSITIVE VALUE***",
            "types": "prevent_group_restriction"
        },
        "support": {
            "enabled": "yes",
            "installed_version": "1.1.0",
            "types": "session"
        },
        "survey_client": {
            "enabled": "yes",
            "installed_version": "1.6.0",
            "last_report": "{\"id\":\"oc04uksf01nc\",\"items\":[[\"server\",\"version\",\"15.0.7.0\"],[\"server\",\"code\",\"other\"],[\"server\",\"enable_avatars\",\"yes\"],[\"server\",\"enable_previews\",\"yes\"],[\"server\",\"memcache.local\",\"none\"],[\"server\",\"memcache.distributed\",\"none\"],[\"server\",\"asset-pipeline.enabled\",\"no\"],[\"server\",\"filelocking.enabled\",\"yes\"],[\"server\",\"memcache.locking\",\"none\"],[\"server\",\"debug\",\"no\"],[\"server\",\"cron\",\"ajax\"],[\"php\",\"version\",\"7.2.17\"],[\"php\",\"memory_limit\",134217728],[\"php\",\"max_execution_time\",3600],[\"php\",\"upload_max_filesize\",2097152],[\"database\",\"type\",\"mysql\"],[\"database\",\"version\",\"10.1.38\"],[\"database\",\"size\",69910528],[\"apps\",\"accessibility\",\"1.1.0\"],[\"apps\",\"activity\",\"2.8.2\"],[\"apps\",\"admin_audit\",\"1.5.0\"],[\"apps\",\"announcementcenter\",\"3.4.1\"],[\"apps\",\"apporder\",\"0.6.0\"],[\"apps\",\"audioplayer\",\"disabled\"],[\"apps\",\"bookmarks_fulltextsearch\",\"1.2.0\"],[\"apps\",\"bruteforcesettings\",\"1.3.0\"],[\"apps\",\"calendar\",\"1.6.5\"],[\"apps\",\"cloud_federation_api\",\"0.1.0\"],[\"apps\",\"comments\",\"1.5.0\"],[\"apps\",\"contacts\",\"3.1.1\"],[\"apps\",\"dashboard\",\"disabled\"],[\"apps\",\"data_request\",\"disabled\"],[\"apps\",\"dav\",\"1.8.1\"],[\"apps\",\"deck\",\"disabled\"],[\"apps\",\"end_to_end_encryption\",\"disabled\"],[\"apps\",\"event_update_notification\",\"0.3.4\"],[\"apps\",\"external\",\"disabled\"],[\"apps\",\"federatedfilesharing\",\"1.5.0\"],[\"apps\",\"federation\",\"1.5.0\"],[\"apps\",\"files\",\"1.10.0\"],[\"apps\",\"files_accesscontrol\",\"1.5.0\"],[\"apps\",\"files_antivirus\",\"disabled\"],[\"apps\",\"files_automatedtagging\",\"1.5.0\"],[\"apps\",\"files_downloadactivity\",\"1.4.0\"],[\"apps\",\"files_pdfviewer\",\"1.4.0\"],[\"apps\",\"files_rightclick\",\"0.13.0\"],[\"apps\",\"files_sharing\",\"1.7.0\"],[\"apps\",\"files_texteditor\",\"2.7.0\"],[\"apps\",\"files_trackdownloads\",\"1.4.0\"],[\"apps\",\"files_trashbin\",\"1.5.0\"],[\"apps\",\"files_versions\",\"1.8.0\"],[\"apps\",\"files_videoplayer\",\"1.4.0\"],[\"apps\",\"firstrunwizard\",\"2.4.0\"],[\"apps\",\"fulltextsearch\",\"1.2.6\"],[\"apps\",\"gallery\",\"18.2.0\"],[\"apps\",\"logreader\",\"2.0.0\"],[\"apps\",\"lookup_server_connector\",\"1.3.0\"],[\"apps\",\"mail\",\"disabled\"],[\"apps\",\"music\",\"disabled\"],[\"apps\",\"nextcloud_announcements\",\"1.4.0\"],[\"apps\",\"notifications\",\"2.3.0\"],[\"apps\",\"oauth2\",\"1.3.0\"],[\"apps\",\"ocsms\",\"disabled\"],[\"apps\",\"ojsxc\",\"disabled\"],[\"apps\",\"password_policy\",\"1.5.0\"],[\"apps\",\"passwords\",\"2019.4.2\"],[\"apps\",\"preferred_providers\",\"1.4.0\"],[\"apps\",\"provisioning_api\",\"1.5.0\"],[\"apps\",\"quicknotes\",\"0.1.7\"],[\"apps\",\"quota_warning\",\"1.4.0\"],[\"apps\",\"radio\",\"disabled\"],[\"apps\",\"ransomware_detection\",\"disabled\"],[\"apps\",\"ransomware_protection\",\"disabled\"],[\"apps\",\"richdocuments\",\"3.2.4\"],[\"apps\",\"serverinfo\",\"1.5.0\"],[\"apps\",\"sharebymail\",\"1.5.0\"],[\"apps\",\"socialsharing_diaspora\",\"1.0.4\"],[\"apps\",\"socialsharing_email\",\"1.0.5\"],[\"apps\",\"socialsharing_facebook\",\"1.0.4\"],[\"apps\",\"socialsharing_googleplus\",\"1.0.4\"],[\"apps\",\"socialsharing_twitter\",\"1.0.4\"],[\"apps\",\"spreed\",\"5.0.3\"],[\"apps\",\"support\",\"1.0.0\"],[\"apps\",\"survey_client\",\"1.3.0\"],[\"apps\",\"systemtags\",\"1.5.0\"],[\"apps\",\"tasks\",\"0.9.8\"],[\"apps\",\"terms_of_service\",\"1.1.1\"],[\"apps\",\"theming\",\"1.6.0\"],[\"apps\",\"theming_customcss\",\"disabled\"],[\"apps\",\"twofactor_backupcodes\",\"1.4.1\"],[\"apps\",\"twofactor_totp\",\"2.1.2\"],[\"apps\",\"twofactor_u2f\",\"2.1.3\"],[\"apps\",\"unsplash\",\"disabled\"],[\"apps\",\"updatenotification\",\"1.5.0\"],[\"apps\",\"user_usage_report\",\"disabled\"],[\"apps\",\"weather\",\"disabled\"],[\"apps\",\"workflowengine\",\"1.5.0\"],[\"stats\",\"num_files\",24091],[\"stats\",\"num_users\",10],[\"stats\",\"num_storages\",13],[\"stats\",\"num_storages_local\",1],[\"stats\",\"num_storages_home\",12],[\"stats\",\"num_storages_other\",0],[\"stats\",\"num_comments\",568],[\"stats\",\"num_comment_markers\",9],[\"stats\",\"num_systemtags\",0],[\"stats\",\"num_systemtags_mappings\",0],[\"files_sharing\",\"num_shares\",15],[\"files_sharing\",\"num_shares_user\",5],[\"files_sharing\",\"num_shares_groups\",1],[\"files_sharing\",\"num_shares_link\",4],[\"files_sharing\",\"num_shares_link_no_password\",4],[\"files_sharing\",\"num_fed_shares_sent\",0],[\"files_sharing\",\"num_fed_shares_received\",0],[\"files_sharing\",\"permissions_11_0\",\"2\"],[\"files_sharing\",\"permissions_3_1\",\"4\"],[\"files_sharing\",\"permissions_0_19\",\"1\"],[\"files_sharing\",\"permissions_10_19\",\"2\"],[\"files_sharing\",\"permissions_11_19\",\"1\"],[\"files_sharing\",\"permissions_0_31\",\"4\"],[\"files_sharing\",\"permissions_1_31\",\"1\"],[\"encryption\",\"enabled\",\"no\"],[\"encryption\",\"default_module\",\"no\"]]}",
            "last_sent": "1556630455",
            "types": ""
        },
        "systemtags": {
            "enabled": "yes",
            "installed_version": "1.8.0",
            "types": "logging"
        },
        "tasks": {
            "enabled": "yes",
            "installed_version": "0.11.3",
            "types": ""
        },
        "terms_of_service": {
            "enabled": "no",
            "installed_version": "1.1.2",
            "types": "filesystem"
        },
        "text": {
            "enabled": "yes",
            "installed_version": "1.2.3",
            "types": "dav"
        },
        "theming": {
            "cachebuster": "17",
            "color": "#0081C7",
            "enabled": "yes",
            "faviconMime": "image\/png",
            "installed_version": "1.9.0",
            "logoMime": "image\/png",
            "logoheaderMime": "image\/png",
            "name": "Electroncloud",
            "slogan": "***REMOVED SENSITIVE VALUE***",
            "types": "logging"
        },
        "theming_customcss": {
            "enabled": "no",
            "installed_version": "1.2.0",
            "types": ""
        },
        "twofactor_backupcodes": {
            "enabled": "yes",
            "installed_version": "1.7.0",
            "types": ""
        },
        "twofactor_totp": {
            "enabled": "yes",
            "installed_version": "4.1.1",
            "types": ""
        },
        "twofactor_u2f": {
            "enabled": "yes",
            "installed_version": "5.0.1",
            "types": ""
        },
        "unsplash": {
            "enabled": "yes",
            "installed_version": "1.1.4",
            "types": ""
        },
        "updatenotification": {
            "bruteforcesettings": "1.4.0",
            "calendar": "1.6.6",
            "contacts": "3.1.3",
            "core": "18.0.0.7",
            "enabled": "yes",
            "files_rightclick": "0.15.1",
            "fulltextsearch": "1.2.10",
            "installed_version": "1.8.0",
            "mail": "0.21.0",
            "passwords": "2019.12.0",
            "quicknotes": "0.2.0",
            "richdocuments": "3.5.0",
            "spreed": "7.0.2",
            "tasks": "0.11.2",
            "twofactor_totp": "4.1.1",
            "twofactor_u2f": "5.0.1",
            "types": "",
            "update_check_errors": "0"
        },
        "uploaddetails": {
            "enabled": "no",
            "installed_version": "0.1.2",
            "types": ""
        },
        "user_usage_report": {
            "enabled": "no",
            "installed_version": "1.1.1",
            "types": "filesystem"
        },
        "viewer": {
            "enabled": "yes",
            "installed_version": "1.2.0",
            "types": ""
        },
        "weather": {
            "enabled": "no",
            "installed_version": "1.5.5",
            "types": ""
        },
        "workflowengine": {
            "enabled": "yes",
            "installed_version": "2.0.0",
            "types": "filesystem"
        }
    }
}

**Are you using external storage, if yes which one: no

Are you using encryption: yes

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:
Every browser
Operating system:
Every OS

Logs

Web server error log

Web server error log 
Mon Dec 30 06:25:26.479421 2019] [mpm_prefork:notice] [pid 1152] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 06:25:26.479481 2019] [core:notice] [pid 1152] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 07:34:00.973856 2019] [php7:error] [pid 18766] [client 159.203.4.53:18606] script '/var/www/html/index.php' not found or unable to stat
[Mon Dec 30 07:38:03.330979 2019] [mpm_prefork:notice] [pid 1152] AH00169: caught SIGTERM, shutting down
[Mon Dec 30 07:39:48.046385 2019] [mpm_prefork:notice] [pid 1227] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 07:39:48.064678 2019] [core:notice] [pid 1227] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 08:01:43.335695 2019] [mpm_prefork:notice] [pid 1227] AH00169: caught SIGTERM, shutting down
[Mon Dec 30 08:01:43.521745 2019] [mpm_prefork:notice] [pid 2965] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 08:01:43.521845 2019] [core:notice] [pid 2965] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 08:03:55.083378 2019] [mpm_prefork:notice] [pid 2965] AH00169: caught SIGTERM, shutting down
[Mon Dec 30 08:03:55.209632 2019] [so:warn] [pid 3048] AH01574: module php7_module is already loaded, skipping
[Mon Dec 30 08:03:55.268969 2019] [mpm_prefork:notice] [pid 3049] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 08:03:55.269034 2019] [core:notice] [pid 3049] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 08:08:55.067530 2019] [mpm_prefork:notice] [pid 3049] AH00169: caught SIGTERM, shutting down
[Mon Dec 30 08:10:33.057115 2019] [so:warn] [pid 768] AH01574: module php7_module is already loaded, skipping
[Mon Dec 30 08:10:37.296382 2019] [mpm_prefork:notice] [pid 1293] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 08:10:37.296472 2019] [core:notice] [pid 1293] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 08:55:46.303607 2019] [mpm_prefork:notice] [pid 1293] AH00169: caught SIGTERM, shutting down
[Mon Dec 30 08:57:22.833204 2019] [so:warn] [pid 689] AH01574: module php7_module is already loaded, skipping
[Mon Dec 30 08:57:27.130530 2019] [mpm_prefork:notice] [pid 1096] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1d configured -- resuming normal operations
[Mon Dec 30 08:57:27.130614 2019] [core:notice] [pid 1096] AH00094: Command line: '/usr/sbin/apache2'
[Mon Dec 30 09:50:56.700444 2019] [php7:error] [pid 1302] [client 139.199.187.75:42774] script '/var/www/html/elrekt.php' not found or unable to stat
[Mon Dec 30 09:50:57.180448 2019] [php7:error] [pid 1306] [client 139.199.187.75:42812] script '/var/www/html/index.php' not found or unable to stat

Nextcloud log (data/nextcloud.log)

Nextcloud log 
pp/InfoParser.php#65","userAgent":"Mozilla/5.0 (Macintosh) mirall/2.6.2stable (build 20191224) (Nextcloud)","version":"18.0.0.7"}
{"reqId":"YjnNU8HLXE0XTN6oEo83","level":3,"time":"2019-12-30T10:38:53+00:00","remoteAddr":"80.14.175.18","user":"--","app":"PHP","method":"GET","url":"/ocs/v2.php/core/navigation/apps?absolute=true&format=json","message":"Error: Call to undefined function OC\\App\\simplexml_load_file() at /var/www/html/nextcloud/lib/private/App/InfoParser.php#65","userAgent":"Mozilla/5.0 (Macintosh) mirall/2.6.2stable (build 20191224) (Nextcloud)","version":"18.0.0.7"}
{"reqId":"lsCtJu2DHk5TejP9xaEI","level":3,"time":"2019-12-30T10:39:20+00:00","remoteAddr":"80.14.175.18","user":"--","app":"PHP","method":"GET","url":"/status.php","message":"Error: Call to undefined function OC\\App\\simplexml_load_file() at /var/www/html/nextcloud/lib/private/App/InfoParser.php#65","userAgent":"Mozilla/5.0 (Windows) mirall/2.6.1stable-Win64 (build 20191105) (Nextcloud)","version":"18.0.0.7"}
{"reqId":"UAqpj3IsOWUF0tOWrZ0R","level":3,"time":"2019-12-30T10:39:23+00:00","remoteAddr":"80.14.175.18","user":"--","app":"PHP","method":"GET","url":"/status.php","message":"Error: Call to undefined function OC\\App\\simplexml_load_file() at /var/www/html/nextcloud/lib/private/App/InfoParser.php#65","userAgent":"Mozilla/5.0 (Macintosh) mirall/2.6.2stable (build 20191224) (Nextcloud)","version":"18.0.0.7"}
{"reqId":"69QIkXIcG08IXzXLXN4Q","level":3,"time":"2019-12-30T10:39:25+00:00","remoteAddr":"80.14.175.18","user":"--","app":"PHP","method":"GET","url":"/ocs/v2.php/core/navigation/apps?absolute=true&format=json","message":"Error: Call to undefined function OC\\App\\simplexml_load_file() at /var/www/html/nextcloud/lib/private/App/InfoParser.php#65","userAgent":"Mozilla/5.0 (Macintosh) mirall/2.6.2stable (build 20191224) (Nextcloud)","version":"18.0.0.7"}

Browser log

Browser log 
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@falcosmash falcosmash added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Dec 30, 2019
@falcosmash
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Author

Hi guys,

I solved it by disabling the old versions of php :
a2dismod php-7.2
a2dismod php-7.3
systemctl restart apache2

Hope it helps :-)

@kesselb
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Contributor

kesselb commented Dec 30, 2019

Call to undefined function simplexml_load_file(). PHP 7.3 installation is missing the xml extension.

joshtrichards added a commit to joshtrichards/nc-server that referenced this issue Jun 16, 2023
@joshtrichards
(base) Give a hint in web interface if SimpleXML (php-xml) is missing
a090776 
Fixes nextcloud#2180
And prevents nextcloud#31473, nextcloud#23970, nextcloud#18610, nextcloud#15708

Avoids a 500 error and also gives a useful error message on the web interface if this module isn't installed, gets overlooked during a PHP upgrade, etc.

While we check for it later, it's too late for session.

Inspired by nextcloud#17163

Signed-off-by: Josh Richards <josh.t.richards@gmail.com>
@joshtrichards joshtrichards mentioned this issue Jun 16, 2023
Merged
5 tasks
joshtrichards added a commit to joshtrichards/nc-server that referenced this issue Jun 16, 2023
@joshtrichards
(base) Give a hint in web interface if SimpleXML (php-xml) is missing
856967a 
Fixes nextcloud#2180
And prevents nextcloud#31473, nextcloud#23970, nextcloud#18610, nextcloud#15708

Avoids a 500 error and also gives a useful error message on the web interface if this module isn't installed, gets overlooked during a PHP upgrade, etc.

While we check for it later, it's too late for session.

Inspired by nextcloud#17163

Signed-off-by: Josh Richards <josh.t.richards@gmail.com>
AndyScherzinger pushed a commit to joshtrichards/nc-server that referenced this issue Feb 27, 2024
@joshtrichards @AndyScherzinger
(base) Give a hint in web interface if SimpleXML (php-xml) is missing
14c2b40 
Fixes nextcloud#2180
And prevents nextcloud#31473, nextcloud#23970, nextcloud#18610, nextcloud#15708

Avoids a 500 error and also gives a useful error message on the web interface if this module isn't installed, gets overlooked during a PHP upgrade, etc.

While we check for it later, it's too late for session.

Inspired by nextcloud#17163

Signed-off-by: Josh Richards <josh.t.richards@gmail.com>
skjnldsv pushed a commit to joshtrichards/nc-server that referenced this issue Aug 16, 2024
@joshtrichards @skjnldsv
(base) Give a hint in web interface if SimpleXML (php-xml) is missing
8032b6a 
Fixes nextcloud#2180
And prevents nextcloud#31473, nextcloud#23970, nextcloud#18610, nextcloud#15708

Avoids a 500 error and also gives a useful error message on the web interface if this module isn't installed, gets overlooked during a PHP upgrade, etc.

While we check for it later, it's too late for session.

Inspired by nextcloud#17163

Signed-off-by: Josh Richards <josh.t.richards@gmail.com>
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@kesselb @falcosmash