General

Do you offer technical support for trial version software?

Yes, we do. Our support team is ready to help anyone, but we must remind you that our registered customers are always served first.

Is the number of licenses referring to developers or to end users?

The number of licenses refers to the number of developers. One software license is required per 1 developer who is allowed to use the component on more than one computer (for example, on the desktop computer and the notebook). Re-distribution with your application is royalty free. Also, we offer a site license for an unlimited number of developers at a single physical address.

What does “Royalty free” mean?

It means your end-users who work with your application, which includes Polar component, do not pay any additional fees to Polar.

What is your upgrade policy?

Minor upgrades that include bug fixes and minor improvements are free. Major upgrades carry an upgrade fee. Also we always give a 30-day grace period (any upgrade, major or minor, within 30 days of the purchase is free).

What about a FREE UPGRADE to a major version?

Customers who purchased any of Polar Components within 30 days of the release date of the new Polar Component major version will get a 30 day grace period to claim their FREE UPGRADE!

Can you help us with custom coding for a price?

Polar is a product oriented company and we do not customize our products. However, Polar Components come with the source code at no extra cost. The source code enables you to modify the product for your specific needs. Also you can suggest some new product features which may be considered for the implementation.

Can I use the source code instead of component when developing my own application? What do you mean by full source code access? Am I allowed to compile the full code in a local machine?

Yes, you can compile and modify full source code according to your needs, provided the software is used in accordance to the Polar End User License Agreement. The Agreement is the part of the software.

In which program language is the source code of Polar Name Explorer written?

Polar Name Explorer source code is completely written in Microsoft Visual Studio 2019 (C#).

May I redistribute the modified sample application of a Polar component without source code for commercial purpose?

Yes, you can redistribute the modified sample application of a Polar component without source code for commercial purpose.

Is there any documentation that comes with delivery/download of Polar Components?

Wiki help with examples are included with here

Do all names have gender?

The vast majority of names in our name lists have a gender, but some do not. Gender is dependent on the country of origin and varies.