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Snappymail error after upgrade to 2.24.5 #862

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jelle-e opened this issue Jan 17, 2023 · 7 comments
Closed

Snappymail error after upgrade to 2.24.5 #862

jelle-e opened this issue Jan 17, 2023 · 7 comments

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@jelle-e
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jelle-e commented Jan 17, 2023

SnappyMail doesnt load anymore after update to 2.24.5.

Message on page is:

Please refresh the page and try again. Failed loading /nextcloud/apps/snappymail/app/snappymail/v/2.24.5/static/js/min/libs.min.js

No idea where to look for a fix. Thanks for the help.

@the-djmaze
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Please check if the file exists on your server.

Issues mostly occur due to Nginx and PHP configuration.

@jeroenim0
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The file does exist on the server.. could this be the same issue as this?

#358

@jelle-e
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jelle-e commented Jan 17, 2023

Please check if the file exists on your server.

Issues mostly occur due to Nginx and PHP configuration.

File does exist. Permissions seem good, owner is apache:
-rw-r--r-- 1 apache apache 66702 Jan 17 19:39 /usr/share/nextcloud/apps/snappymail/app/snappymail/v/2.24.5/static/css/app.min.css
No apache logs about the event, but browser debugging gives me:
image

@the-djmaze
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404 does indicate something is wrong.
In certain OpenLiteSpeed setups the .htaccess is parsed incorrectly.

Are you sure Apache is used and not OpenLiteSpeed?

@jelle-e
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jelle-e commented Jan 17, 2023

Yes, it's Apache bundled with a Nethserver installation. It uses php8.

Repository owner deleted a comment from mateors Jan 18, 2023
@jelle-e
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jelle-e commented Jan 18, 2023

Okay, it's fixed!

We replaced the .htaccess and index.php with the original one from github.
Also replaced the problematic .js files with the ones from the gzip in the (nextcloud-)snappymail folder.

Thanks again for the help.

@the-djmaze
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Good that it is solved. Let's hope next update will work as expected.

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3 participants