Troubleshooting

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ticean edited this page Jun 29, 2011 · 1 revision

Some basic troubleshooting steps, in case you have problems with the install.

Clear All Caches

This may seem like a no-brainer, but the Magento cache has snagged the best of us.

Verify the module is installed.

An easy to know if the module is installed

Go to System | Config | Advanced -> Advanced
Open the Disable Modules section.
'ScaleWorks_Bitcoin' should appear in the list of modules.

Verify the Bitcoin Instance API is Available

An easiest way to check the Bitcoin instance is to make a simple curl request.

Here's an example. This should return a json string. Error code should be null.

# Be sure to replace XXXXXXX with your API username. 
# Also change the IP/port, if needed.
curl --user XXXXXXX --data-binary '{"jsonrpc": "1.0", "id":"curltest", "method": "getinfo", "params": [] }' -H 'content-type: text/plain;' http://127.0.0.1:8332/

Verify Bitcoin Payment Method is Configured Correctly

Once you've verified the Bitcoin instance, check the Magento payment method configuration.

Configuration instructions can be found in the Installation page.