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Move Workspace creation in the onboardingFlow to OnboardingPurpose page and skip Workspace creation for OD signups #53729

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@Shahidullah-Muffakir Shahidullah-Muffakir commented Dec 7, 2024

Explanation of Change

With the new BE changes, when a user signs up through OldDot and is redirected to NewDot, the backend now automatically creates a workspace for vsb and smb signup qualifiers.

In this PR, we skip the frontend workspace creation for these cases. We also move the workspace creation logic in the onboarding flow from the BaseOnboardingEmployees page to the BaseOnboardingPurpose page. Since BaseOnboardingPurpose is skipped for OD signups, this ensures no duplicate workspace is created.

Additionally, we added two conditions:
hasSignupQualifier && filteredPolicies.length === 0
These prevent edge cases where a workspace might be created twice.

Fixed Issues

$ #53326
PROPOSAL: #53326 (comment)

Tests

Test 1

  1. Sign up through OD.
  2. Select Manage expenses for a small team (1-9 employees) during signup.
  3. After being redirected to ND
  4. On the account page (Do you use any accounting software? page), select any option and click Continue.
  5. Verify that the CreateWorkspace API is not called during the onboarding flow (since the workspace is now automatically created in the backend).
  6. After completing the onboarding flow, confirm that one workspace is successfully created with the new backend changes merged.

Test 2

  1. Sign up through ND.
  2. On the onboarding purpose step, select Manage my team's expenses.
  3. On the Employees page (How many employees do you have? page), select any option and click Continue.
  4. On the Accounting page (Do you use any accounting software? page), select any option and click Continue.
  5. Verify that the CreateWorkspace API is called during the onboarding flow
  6. Verify that one workspace is created.
  • Verify that no errors appear in the JS console

Offline tests

Internet connection required.

QA Steps

Test 1

  1. Sign up through OD.
  2. Select Manage expenses for a small team (1-9 employees) during signup.
  3. After being redirected to ND
  4. On the **Accounting page ** (Do you use any accounting software? page), select any option and click Continue.
  5. Verify that the CreateWorkspace API is not called during the onboarding flow (since the workspace is now automatically created in the backend).
  6. After completing the onboarding flow, confirm that one workspace is successfully created with the new backend changes merged.

Test 2

  1. Sign up through ND.
  2. On the onboarding purpose step, select Manage my team's expenses.
  3. On the Employees page (How many employees do you have? page), select any option and click Continue.
  4. On the Accounting page (Do you use any accounting software? page), select any option and click Continue.
  5. Verify that the CreateWorkspace API is called during the onboarding flow
  6. Verify that one workspace is created.
  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
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Screenshots/Videos

Android: Native
android.native.mov
Android: mWeb Chrome
android.chrome.mov
iOS: Native
ios.Native.mov
iOS: mWeb Safari
ios.safari.ND.mov
MacOS: Chrome / Safari

Signup through ND:

macos.20safari.20ND.mp4

Signup through OD:

macos.20safari.20OD.mp4
MacOS: Desktop
Screen.20Recording.202024-12-07.20at.209.mp4

@Shahidullah-Muffakir Shahidullah-Muffakir requested a review from a team as a code owner December 7, 2024 07:38
@melvin-bot melvin-bot bot requested a review from thesahindia December 7, 2024 07:38
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@thesahindia Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot bot removed the request for review from a team December 7, 2024 07:38
@carlosmiceli
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@thesahindia this one is kinda urgent, in case you can prioritize it. Thank you! 🙏

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thesahindia commented Dec 10, 2024

Reviewing right now. I was having some issue on native. Even after fixing the issue it wasn't working. Had to restart the mac.

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thesahindia commented Dec 10, 2024

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Screenshots/Videos

Android: Native
Screen.Recording.2024-12-10.at.11.52.28.PM.mov
Android: mWeb Chrome
Screen.Recording.2024-12-10.at.11.54.11.PM.mov
iOS: Native
Screen.Recording.2024-12-10.at.11.25.03.PM.mov
iOS: mWeb Safari
Screen.Recording.2024-12-11.at.12.13.29.AM.mov
MacOS: Chrome / Safari
Screen.Recording.2024-12-11.at.1.42.08.AM.mov
Screen.Recording.2024-12-11.at.1.44.53.AM.mov
MacOS: Desktop
Screen.Recording.2024-12-11.at.1.51.10.AM.mov

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LGTM!

const {adminsChatReportID, policyID} = Policy.createWorkspace(undefined, true, '', generatePolicyID(), choice);
Welcome.setOnboardingAdminsChatReportID(adminsChatReportID);
Welcome.setOnboardingPolicyID(policyID);
}
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I'm confused about why we moved this here.

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We moved the workspace creation logic here to BaseOnboardingPurpose because this page is only shown to users without VSB or SMB signup qualifiers. For users with VSB or SMB, this page is skipped, and the workspace creation won’t happen on the frontend.

I believe the workspace creation was temporarily moved to BaseOnboardingEmployees in your PR (#50759) until the backend changes are ready. Now that we’ve moved the logic to BaseOnboardingPurpose, the workspace will only be created for users without VSB or SMB signup qualifiers, which is what we need to avoid duplicates.

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We have to fix this now because the FE needs will be merged first. Can you please return it to the correct spot?

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marcaaron commented Dec 12, 2024

the backend now automatically creates a workspace for vsb and smb signup qualifiers

Just for clarity, it does not do this yet. This PR will need to support the existing flow AND that change when it happens?

We also move the workspace creation logic in the onboarding flow from the BaseOnboardingEmployees page to the BaseOnboardingPurpose page. Since BaseOnboardingPurpose is skipped for OD signups, this ensures no duplicate workspace is created.

I think we have to unwind this part. Something needs the policyID IIRC (see this PR). And, yes, the BE PRs will eventually allow us to remove this check, but the plan was to deploy them after this PR is deployed.

So, App needs to exist in a state where it will maybe create a policy for now and then stop creating one after the backend creates one. At least, I thought that was the plan.

@carlosmiceli Let me know if I have this right or if I'm missing something...

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carlosmiceli commented Dec 13, 2024

@marcaaron agreed on everything but this line:

App needs to exist in a state where it will maybe create a policy for now and then stop creating one after the backend creates one.

I don't think we stated that a policy would get temporarily created (if you do, maybe you can point me to that comment/thread?). Instead it would get created or not in ND depending on the signupQualifier (and it would assume that the BE has created the policy successfully). A policy should be created even before the account, so it's all happening before the user even signs in.

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Please add manual QA steps for the accounting page flow.

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I don't think we stated that a policy would get temporarily created (if you do, maybe you can point me to that comment/thread?)

Instead it would get created or not in ND depending on the signupQualifier

The App code will support the current state of things (no signupQualifier passed or policy created) and then also support the backend code when it gets merged and deployed. Not sure what you mean by "policy would get temporarily created", but I did not use those words 😄

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Ah, cool, I interpreted that from this sentence:

create a policy for now and then stop creating one after the backend creates one

But seems like we're on the same page now!

@Shahidullah-Muffakir
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Hi @carlosmiceli and @marcaaron,
Based on the discussions so far from here #53326, we had assumed that the frontend changes in this PR would be merged simultaneously with the new backend changes. As a result, we completely skipped workspace creation for signups through OD in this PR.

However, from the discussions above, I understand that we may or may not create a workspace for OD signups in the frontend, depending on whether the backend has already created one. Therefore, we should still support workspace creation for OD signups on the frontend, and only skip it if the backend has already created a workspace for the user.

Did I understand this correctly? Thank you!

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depending on whether the backend has already created one

This is not totally accurate. The onboarding flow shouldn't need to check for existing workspaces created, it just needs to create a workspace or not depending on the signupQualifier value. That's what should decide if we create or skip creating a workspace during onboarding. If the account was created, and the signupQualifier is either vsb or smb, the onboarding flow should assume a workspace was properly created.

Do we agree @marcaaron?

@Shahidullah-Muffakir
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@marcaaron

Just for clarity, it does not do this yet. This PR will need to support the existing flow AND that change when it happens?

Yes, with this PR, we will still create a workspace for signups from ND that don’t have a signup qualifier, such as VSB or SMB.
If there is a signup qualifier, this PR will skip workspace creation since the backend will handle it.

I think we have to unwind this part. Something needs the policyID IIRC (see this PR). And, yes, the BE PRs will eventually allow us to remove this check, but the plan was to deploy them after this PR is deployed.

So, App needs to exist in a state where it will maybe create a policy for now and then stop creating one after the backend creates one. At least, I thought that was the plan.

We are still handling the policyID for ND signups here using Welcome.setOnboardingPolicyID(policyID). For signups with VSB and SMB, I believe the backend should return the policyID via the ONYXKEYS.ONBOARDING_POLICY_ID onyx key when the workspace is created for those signups with a signup qualifier.

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depending on whether the backend has already created one

This is not totally accurate. The onboarding flow shouldn't need to check for existing workspaces created, it just needs to create a workspace or not depending on the signupQualifier value. That's what should decide if we create or skip creating a workspace during onboarding. If the account was created, and the signupQualifier is either vsb or smb, the onboarding flow should assume a workspace was properly created.

Do we agree @marcaaron?

@luacmartins
Great! In that case, we are doing exactly that in this PR.

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@luacmartins
Great! In that case, we are doing exactly that in this PR.

Was this meant for @carlosmiceli?

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We are still handling the policyID for ND signups here using Welcome.setOnboardingPolicyID(policyID). For signups with VSB and SMB, I believe the backend should return the policyID via the ONYXKEYS.ONBOARDING_POLICY_ID onyx key when the workspace is created for those signups with a signup qualifier.

Yes I agree with everything here. @carlosmiceli can address the policyID thing as the backend code has not be merged yet.

@Shahidullah-Muffakir
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@luacmartins
Great! In that case, we are doing exactly that in this PR.

Was this meant for @carlosmiceli?

Apologies for the confusion, Yes, I meant to tag @carlosmiceli.

@carlosmiceli carlosmiceli changed the title Move Workspace creation in the onboardingFlow to OnboardingPurpose page and skip Workspace creation for OD signups [HOLD Web-E #44243] Move Workspace creation in the onboardingFlow to OnboardingPurpose page and skip Workspace creation for OD signups Dec 16, 2024
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We realized that, since @Shahidullah-Muffakir makes a good point that we need to return the policyID, we should actually use that as a check to whether create a policy or not, instead of the signupQualifier. This simplifies the logic quite a bit. Can we implement that instead? I'll update the BE and let you know when it's merged. cc @thesahindia

@Shahidullah-Muffakir
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@carlosmiceli Currently, we have both checks:
if (!onboardingPolicyID && !hasSignupQualifier && filteredPolicies.length === 0) {

I’ll update the PR to remove the hasSignupQualifier check and rely only on the onboardingPolicyID check. That should be sufficient, Thank you.

@Shahidullah-Muffakir
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We realized that, since @Shahidullah-Muffakir makes a good point that we need to return the policyID, we should actually use that as a check to whether create a policy or not, instead of the signupQualifier. This simplifies the logic quite a bit. Can we implement that instead? I'll update the BE and let you know when it's merged. cc @thesahindia

@carlosmiceli @thesahindia I removed the signupQualifier check for workspace creation, Thanks.

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@Shahidullah-Muffakir great stuff, is this PR ready for review then?

@Shahidullah-Muffakir
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@carlosmiceli Yes, the PR is ready for review. Thank you!

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Great, @thesahindia all yours!

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@Shahidullah-Muffakir can you help me confirm that we can get the signupBusinessPolicy ID from the policy list sent with onyxData in OpenApp? I'm thinking that there's no point in adding a logic to check for onboarding policy ID during openApp given that it should only be used to avoid creating a policy while the onboarding hasn't been completed yet and for new users that are not coming from OD.

Since the user can't create a workspace until the onboarding is complete, there's no risk of having any other policy other than the personal and the signupBusinessPolicy in the list at this time.

Does this make sense? Am I missing something?

@Shahidullah-Muffakir
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@carlosmiceli If I understand correctly, you’re suggesting that we don’t need the onboardingPolicyID in openApp to avoid creating duplicate workspaces for OD signups. That’s correct because the current page (BaseOnboardingPurpose) is entirely skipped for OD signups, so a workspace won’t be created in that flow.

We still need onboardingPolicyID for other parts of the app, such as in the completeOnboarding function used in the tasks created during onboarding:

App/src/libs/actions/Report.ts

Lines 3590 to 3597 in 13286be

adminsRoomLink: `${environmentURL}/${ROUTES.REPORT_WITH_ID.getRoute(adminsChatReportID ?? '-1')}`,
workspaceCategoriesLink: `${environmentURL}/${ROUTES.WORKSPACE_CATEGORIES.getRoute(onboardingPolicyID ?? '-1')}`,
workspaceMembersLink: `${environmentURL}/${ROUTES.WORKSPACE_MEMBERS.getRoute(onboardingPolicyID ?? '-1')}`,
workspaceMoreFeaturesLink: `${environmentURL}/${ROUTES.WORKSPACE_MORE_FEATURES.getRoute(onboardingPolicyID ?? '-1')}`,
navatticURL: getNavatticURL(environment, engagementChoice),
integrationName,
workspaceAccountingLink: `${environmentURL}/${ROUTES.POLICY_ACCOUNTING.getRoute(onboardingPolicyID ?? '-1')}`,
workspaceSettingsLink: `${environmentURL}/${ROUTES.WORKSPACE_INITIAL.getRoute(onboardingPolicyID ?? '-1')}`,

I couldn’t find the signupBusinessPolicy in the OpenApp response. If you’re suggesting that for OD signups, OpenApp will eventually return the signupBusinessPolicy and we then set it in the frontend as onboardingPolicyID using Welcome.setOnboardingPolicyID(signupBusinessPolicy);, that approach should also work.

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I couldn’t find the signupBusinessPolicy in the OpenApp response.

It's not being sent that way inside OnyxData yet, but it's currently being returned under the policy_ onyx collection (along with the personal policy) with OpenApp:

Screenshot 2024-12-19 at 12 49 34 PM

One of them should be type: "personal" and one should be type: "team" (the latter being the new one that we are creating when we create the account and that should decide if we should create one during onboarding or not). My thinking was that we could use this as a way to set onboardingPolicyID, what do you think?

@Shahidullah-Muffakir
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@carlosmiceli I believe we can use that approach.

However, currently, I can only see the policy of type personal being returned in the OpenApp endpoint, and not one of type team. If I can test this and confirm the team type policy is returned, I’ll make the necessary changes to update onboardingPolicyID using it and push the updates.

@carlosmiceli
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Right, we'll need to wait for the BE to be merged, it's not yet. But I wanted to confirm that this approach will work, this was the only thing holding back the BE in case we needed to send something different with OpenApp. I'll let you know as soon as it's deployed!

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@Shahidullah-Muffakir ok, we realize that the FE should be merged first or otherwise we risk creating duplicate workspaces. However, the plan remains as we decided on the previous messages (getting the onboarding policy from the policy list). Can you proceed with the plan (hardcode values to test that it works) and once this is merged we can proceed with merging/testing the BE?

Let's make sure to test that this flow still creates a workspace for all the other existing cases, it should only skip creating one if the team policy is present in OnyxData after signing up in OD.

Thanks for the patience and hard work!

@Shahidullah-Muffakir
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@carlosmiceli Sure, I’ll update and test the changes, Thanks.

@Shahidullah-Muffakir
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@carlosmiceli Added the changes to set onboardingPolicyID and onboardingAdminsChatReportID for OD signups based on the Policy returned from the BE.

@carlosmiceli
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Great! Is it ready for a review by @thesahindia ?

@Shahidullah-Muffakir
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Great! Is it ready for a review by @thesahindia ?

Yes.

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Will review this in a few hours.

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Looks good!

@marcaaron marcaaron changed the title [HOLD Web-E #44243] Move Workspace creation in the onboardingFlow to OnboardingPurpose page and skip Workspace creation for OD signups Move Workspace creation in the onboardingFlow to OnboardingPurpose page and skip Workspace creation for OD signups Dec 20, 2024
return;
}

const {adminsChatReportID, policyID} = Policy.createWorkspace(undefined, true, '', Policy.generatePolicyID(), CONST.ONBOARDING_CHOICES.MANAGE_TEAM);
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If we were creating a policy here I'd assume that maybe we still need to create one until the BE changes are merged.

const {adminsChatReportID, policyID} = Policy.createWorkspace(undefined, true, '', Policy.generatePolicyID(), CONST.ONBOARDING_CHOICES.MANAGE_TEAM);
Welcome.setOnboardingAdminsChatReportID(adminsChatReportID);
Welcome.setOnboardingPolicyID(policyID);
}
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Could be wrong, but I'm pretty sure we still need this to complete the accounting step.

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5 participants