Email Template Information Insert Variable popup blank #20111

priti2jcommerce · 2019-01-08T09:15:56Z

Preconditions (*)

2.3.0

Steps to reproduce (*)

Go to admin>>MARKETING>>Email Templates>> edit the template

Expected result (*)

Actual result (*)

magento-engcom-team · 2019-01-08T09:16:04Z

Hi @priti2jcommerce. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

Summary of the issue
Information on your environment
Steps to reproduce
Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@priti2jcommerce do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

yes
no

priti2jcommerce · 2019-01-08T09:17:54Z

Hi
@magento-engcom-team give me 2.3-develop instance

magento-engcom-team · 2019-01-08T09:17:56Z

Hi @priti2jcommerce. Thank you for your request. I'm working on Magento 2.3-develop instance for you

magento-engcom-team · 2019-01-08T09:18:05Z

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
Details
If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.
3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
4. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

5. Verify that the issue is reproducible on 2.2-develop branch.
Details
- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x
6. Add label Issue: Confirmed once verification is complete.
7. Make sure that automatic system confirms that report has been added to the backlog.

ghost · 2019-01-08T09:20:08Z

HI @priti2jcommerce thank you for you report, i'm not able to reproduce following steps you described, this may be related to your custom modules

priti2jcommerce · 2019-01-08T09:24:19Z

Hi @engcom-backlog-nazar ,

this issue not with creating new one, this is with editing the existing email template.
I have created one template and try to edit but the pop-up showing blank

magento-engcom-team · 2019-01-08T09:34:56Z

@engcom-backlog-nazar Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-97482 were created

magento-engcom-team · 2019-01-09T19:18:42Z

Hi @maheshWebkul721. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
2. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

3. Verify that the issue is reproducible on 2.2-develop branch.
Details
- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x
4. If the issue is not relevant or is not reproducible any more, feel free to close it.

priti2jcommerce · 2019-01-23T08:17:32Z

@magento-engcom-team give me 2.2-develop instance

magento-engcom-team · 2019-01-23T08:17:32Z

Hi @priti2jcommerce. Thank you for your request. I'm working on Magento 2.2-develop instance for you

magento-engcom-team · 2019-01-23T08:18:06Z

Hi @priti2jcommerce, here is your Magento instance.
Admin access: https://i-20111-2-2-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

magento-engcom-team · 2019-01-24T11:57:37Z

Hi @shikhamis11. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
2. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

3. Verify that the issue is reproducible on 2.2-develop branch.
Details
- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x
4. If the issue is not relevant or is not reproducible any more, feel free to close it.

shikhamis11 · 2019-01-24T11:58:09Z

@magento-engcom-team give me 2.3-develop instance

magento-engcom-team · 2019-01-24T11:58:12Z

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.3-develop instance for you

shikhamis11 · 2019-01-25T02:30:13Z

@magento-engcom-team give me 2.3-develop instance

magento-engcom-team · 2019-01-25T02:30:17Z

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.3-develop instance for you

magento-engcom-team · 2019-01-25T02:30:43Z

Hi @shikhamis11, here is your Magento instance.
Admin access: https://i-20111-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

hapablap · 2019-02-27T16:28:20Z

To fix this issue by your own, until an update is provided:
The source of the bug is in vendor/magento/module-variable/view/adminhtml/web/variables.js, line 53. The iteration on variables fails. You only need to change this single line from
variables.each(function (variableGroup) {
to
jQuery.each(variables, function (index, variableGroup) {

Of course, you should not edit files in the vendor folder. So you need to override it. To learn how to override a core js file, please refer to https://magento.stackexchange.com/a/60667

Zyles · 2019-03-12T15:57:27Z

variableGroup

Not found in vendor/magento/module-variable/view/adminhtml/web/variables.js

Correct file is vendor/magento/module-email/view/adminhtml/web/js/variables.js

…blank: Fixed

m2-assistant · 2019-04-23T21:17:35Z

Hi @Bartlomiejsz. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
2. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

3. Verify that the issue is reproducible on 2.2-develop branch.
Details
- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x
4. If the issue is not relevant or is not reproducible any more, feel free to close it.

… email template

magento-engcom-team · 2019-04-27T20:40:10Z

Hi @priti2jcommerce. Thank you for your report.
The issue has been fixed in #22469 by @Bartlomiejsz in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.2 release.

…isting email template #22469 - Merge Pull Request #22469 from Bartlomiejsz/magento2:feature/fix_20111_email_template_variables - Merged commits: 1. 7d584ac

…isting email template #22469 - Merge Pull Request #22469 from Bartlomiejsz/magento2:feature/fix_20111_email_template_variables - Merged commits: 1. 7d584ac 2. 4f6a15a

…isting email template #22469 - Merge Pull Request #22469 from Bartlomiejsz/magento2:feature/fix_20111_email_template_variables - Merged commits: 1. 7d584ac 2. 4f6a15a 3. 65a61a5

…isting email template #22469

magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Jan 8, 2019

ghost self-assigned this Jan 8, 2019

ghost added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Component: Email labels Jan 8, 2019

ghost closed this as completed Jan 8, 2019

ghost reopened this Jan 8, 2019

ghost added Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Jan 8, 2019

magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Jan 8, 2019

ghost removed their assignment Jan 8, 2019

priti2jcommerce self-assigned this Jan 8, 2019

mahesh-rajawat self-assigned this Jan 9, 2019

mahesh-rajawat added a commit to mahesh-rajawat/magento2 that referenced this issue Jan 9, 2019

issue magento#20111 fixed

a4fc94a

mahesh-rajawat mentioned this issue Jan 9, 2019

Issue #20111 Fixed #20153

Closed

4 tasks

priti2jcommerce removed their assignment Jan 21, 2019

shikhamis11 self-assigned this Jan 24, 2019

This was referenced Jan 28, 2019

Email-template-popup-blank:: Email Template Information Insert Variab… #20729

Closed

Email-template-popup-blank-fixes:: Email Template Information Insert … #20730

Closed

mahesh-rajawat removed their assignment Feb 24, 2019

ghost assigned mahesh-rajawat Mar 28, 2019

mahesh-rajawat mentioned this issue Apr 1, 2019

Issue #20111 Fixed. #22096

Closed

4 tasks

mahesh-rajawat added a commit to mahesh-rajawat/magento2 that referenced this issue Apr 1, 2019

issue magento#20111 Email Template Information Insert Variable popup …

e139dfa

…blank: Fixed

shikhamis11 removed their assignment Apr 10, 2019

ghost unassigned mahesh-rajawat Apr 22, 2019

Bartlomiejsz self-assigned this Apr 23, 2019

Bartlomiejsz added a commit to Bartlomiejsz/magento2 that referenced this issue Apr 23, 2019

Fix magento#20111 - display variables in popup while editing existing…

7d584ac

… email template

Bartlomiejsz mentioned this issue Apr 23, 2019

Fix #20111 - display variables in popup while editing existing email template #22469

Merged

4 tasks

Bartlomiejsz added a commit to Bartlomiejsz/magento2 that referenced this issue Apr 24, 2019

Fix magento#20111 - fix unit test

4f6a15a

krishprakash mentioned this issue Apr 26, 2019

Insert variable in existing Email Template #22502

Closed

magento-engcom-team added the Fixed in 2.3.x The issue has been fixed in 2.3 release line label Apr 27, 2019

magento-engcom-team closed this as completed Apr 27, 2019

magento-engcom-team pushed a commit that referenced this issue Apr 27, 2019

ENGCOM-4812: Fix #20111 - display variables in popup while editing ex…

896dad6

…isting email template #22469

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Email Template Information Insert Variable popup blank #20111

Email Template Information Insert Variable popup blank #20111

priti2jcommerce commented Jan 8, 2019

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magento-engcom-team commented Jan 8, 2019 •

edited by ghost

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magento-engcom-team commented Jan 23, 2019

magento-engcom-team commented Jan 24, 2019

shikhamis11 commented Jan 24, 2019

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shikhamis11 commented Jan 25, 2019

magento-engcom-team commented Jan 25, 2019

magento-engcom-team commented Jan 25, 2019

hapablap commented Feb 27, 2019

Zyles commented Mar 12, 2019 •

edited

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m2-assistant bot commented Apr 23, 2019

magento-engcom-team commented Apr 27, 2019

Email Template Information Insert Variable popup blank #20111

Email Template Information Insert Variable popup blank #20111

Comments

priti2jcommerce commented Jan 8, 2019

Preconditions (*)

Steps to reproduce (*)

Expected result (*)

Actual result (*)

magento-engcom-team commented Jan 8, 2019

priti2jcommerce commented Jan 8, 2019

magento-engcom-team commented Jan 8, 2019

magento-engcom-team commented Jan 8, 2019 • edited by ghost Loading

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magento-engcom-team commented Jan 9, 2019

priti2jcommerce commented Jan 23, 2019

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magento-engcom-team commented Jan 24, 2019

shikhamis11 commented Jan 24, 2019

magento-engcom-team commented Jan 24, 2019

shikhamis11 commented Jan 25, 2019

magento-engcom-team commented Jan 25, 2019

magento-engcom-team commented Jan 25, 2019

hapablap commented Feb 27, 2019

Zyles commented Mar 12, 2019 • edited Loading

m2-assistant bot commented Apr 23, 2019

magento-engcom-team commented Apr 27, 2019

magento-engcom-team commented Jan 8, 2019 •

edited by ghost

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