Research Methodologies

[staceyrebekahscott]

Overview

Establish which research methodologies we should use to conduct and organize our research.

Resources/Instructions

• Will need to search HfLA Guides Tracker for any existing guides on research methodologies.
• If any guide is not actively being worked on, we should check with the guides team and see if we can work on it or improve upon it. (Sent message to Guides team via their Slack channel 04/05/22)

Google Doc: Research Methodologies

[staceyrebekahscott]

HfLA Guides related to UX Research:

Creating a UX survey template # 6
Running a usabilityhub.com survey # 211
How to present your work (UX research) # 24
UX Researcher Glossary # 123
Research Participant Recruitment # 45
Research Plan # 120
Shortcut to the research plan doc is in the Market Fit Research folder in the BallotNav Drive: How to Write a Research Plan
Researcher Toolkit # 22
Comparative & Competitive (C&C) Analysis # 60
Create a Competitive or Comparative Analysis for your project # 82

The Guides team at HfLA are working on preparing a list of guides for the project teams to refer to, in order to create a uniformity to how projects are initiated, run and completed.

These guides are in various stages of completeness. The idea with posting them here is to see if they offer any guidance or guidelines for the research we are conducting. If we have any feedback or input as to how we can improve upon them from our own research into methodologies, we should connect with the Guides team to see how we can contribute. Many of these guides do not have anyone assigned to work on them so they may value our input.

I think this is a great way we can contribute to the HfLA organization in addition to the work we are doing on the project. Creating guides and documentation are key skills we can use outside of this project so we should take advantage of this opportunity.

@jonlam27 @fedelandini @kaerii @Lihuizhang53 @zuriisawesome Please review the comment above and we can discuss any questions at the team meeting.

[staceyrebekahscott]

Sent the following message to the Slack Guides channel:

"Hi Guides Team! I am a product manager on the BallotNav project, and my team is working on a lot of UX research issues. I went through the Guides Tracker looking for any guides related to UX research and I noticed may of them are in various stages of completeness, and do not have anyone currently assigned.
As we are working on our research, if anyone on my team wanted to contribute to working on one of these guides, what would be the process for reaching out? Thanks for your prompt reply!"

[staceyrebekahscott]

@layneam Please advise on the process for contributing to the Guides. Thanks!

[staceyrebekahscott]

@fedelandini Just to reiterate, our first priority is to use the guides as a basis for our research. If we find that the method in the guide works, then we can use it for our purposes. But if we find that they are not useful and there is a better way to conduct the research, then we can contribute to improving the guide.

[fedelandini]

Update: @seyounglee2001 and I have created a new document that covers methodologies, tools and research that we will be using in the different phases of BallotNav 2.0.
It's still in draft, and ideally we should integrate and improve it as we progress with all of the activities, adding details, description and links. it's saved in the Research folder and right now we are working on the structure and slides template. https://drive.google.com/drive/u/1/folders/1-pLgN9GoaU_obMzlZogtZURuI9ojYHoZ

[staceyrebekahscott]

@fedelandini @kaerii As discussed during the team meeting: once Carrie is finished with the literature analysis slideshow, Carrie and Federica will work on the slide detailing the research methodology for the research. This will include a brief description of the analysis and a link to the analysis slideshow. Carrie and Federica to have this slide ready for review by next week's team meeting.

[staceyrebekahscott]

@fedelandini How is the slide deck coming along? Is it ready to be fully presented to the team?

Also, I think the title of the slide deck should be adjusted. Rather than "Introductory Guide to the project" it should be "Research methodologies for the project". This will prevent it from being confused with the project overview and journey slide deck, and it's more accurate since the main focus of this deck is the methodologies. What do you think?

[staceyrebekahscott]

@fedelandini It was brought to my attention that all slide decks, whether for internal or external use, need to follow the formatting detailed in the BallotNav Communications Guide. Please update your slide deck accordingly. Thank You!

BallotNav Communications Guide for Document Creation [INTERNAL]

BallotNav Presentation Template

[staceyrebekahscott]

Moving to Planning To Do, a new UX person may be assigned to take a look at this and generate some new ideas on how to document our processes.